NEW HIRE CONCIERGE, Columbia, SC

Job Summary

The New Hire Concierge is responsible for implementing and executing the onboarding and orientation portion of the new hire life cycle, providing a welcoming and positive employee experience for new hires, and supporting new associates in acclimating to the organization.

Key Responsibilities

• Serves as an ambassador to new employees. Serve as point of contact for incoming employees (e.g., providing information, direction, coaching for documentation/onboarding).
• Delivers new hire onboarding programs to support new hire knowledge including access to information and resources, including orientation and training.
• Implements and conducts employee engagement conversations including new employee daily rounding, stay conversations, surveys and focus groups.
• Mets with new hires, trainers, and new hire managers weekly to evaluate new hire program compliance (orientation, onboarding, training), new hire performance, and proactively address program or performance gaps.
• Offboards employees through exit interviews, capturing employee experience data and analyzing the results to find gaps to strengthen employee retention.

Qualifications

• Bachelor’s degree, Human Resources, Business Management, or Learning and Development and 2-4 years’ experience or equivalent combination of education and related experience.
• T-Chest (Certified Health Care Enviornmental Services Technician Train the Trainer) certification will be required within six months of employment.
• Ability to communicate effectively in written format and oral presentations.
• Ability to multi-task and establish priorities.
• Ability to stay organized in a demanding and changing work environment.
• Exhibits initiative, responsibility, flexibility, and leadership.
• Ability to use working knowledge of environment to meet established goals and objectives.
• Proficient in data collection, analysis, and presentation.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Company Information

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.