New Center Franchise Business Consultant

About the role

The New Center Business Consultant is a high-impact role responsible for guiding new franchisees through the critical phases of pre-opening and initial operations. You will serve as a strategic advisor, ensuring brand compliance and providing the coaching necessary to accelerate profitability and sales growth.

Responsibilities

• Establish long-term support relationships, guiding franchisees through pre-training activities, business plan development, and financial forecasting.
• Train franchisees on center management software, product production (signs/graphics), and brand standards.
• Conduct weekly accountability calls focused on sales planning, expense management, and cash flow analysis to reduce time to break-even.
• Analyze monthly financial statements and identify "at-risk" centers within the first 120 days to implement turnaround strategies.
• Conduct on-site startup and follow-up visits to refine staff sales skills and ensure operational excellence.
• Teach training classes, contribute to company newsletters, and collaborate with Marketing and Sales Development teams to hit organizational goals.

Requirements

• Previous experience in franchise support, training, or management; background in sign, print, or visual communications is highly preferred.
• Proficiency in Google Workspace (G Suite) and social media platforms (LinkedIn/Facebook).
• Strong ability to interpret financial statements, manage budgets, and think strategically.
• Excellent verbal and written skills with a proactive, customer-service-oriented approach.
• Ability to travel up to 75% (domestic and international).

Qualifications

• Valid driver’s license and a U.S. Passport.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.

Benefits

• Employer sponsored medical and dental plans.
• Voluntary benefits such as vision, critical illness, accident, and pet insurance.
• 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance.
• Retail Savings employer match up to 3% and 100% vested.
• Generous paid time off policies.
• Paid Parental Leave for mothers and fathers.

Pay

• Competitive compensation based on experience and performance.

Schedule

• Full-time (Monday–Friday) with occasional evenings or weekends as required.