New Business Consultant

About the Role

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.

Responsibilities

• Provide training to financial professionals for new business protocols and technology fundamentals.
• Assist in the onboarding of new clients by accurately preparing and processing insurance, annuity, and investment account applications.
• Manage account openings and asset movement requests with broker-dealer.
• Utilize industry technology, such as Salesforce CRM and proprietary product platforms to create, track, manage, and complete tasks related to new business operations.
• Implement and manage systems to track multiple time-sensitive deadlines and maintain electronic client files.
• Communicate new account statuses, resolve client service issues, and support financial professional-client relationships through regular follow-ups.
• Assist with routine account or policy maintenance items for both new and existing clients and serve as a point of contact between the financial professional, product partners, and custodians.
• Perform other job-related duties or projects as needed, which may include administrative tasks such as greeting guests, managing mail, answering phones, ordering supplies, and facilities management.
• Adhere to all legal and regulatory requirements while performing work activities and follow high standards of business ethics in all client interactions and transactions.

Requirements

• Bachelor’s degree or equivalent in finance, business administration, or a related field preferred.
• 2+ years of related work experience in life insurance/broker-dealer or RIA operations: client service, account opening, account management, or operations.
• Proficiency in Microsoft Office Suite and familiarity with industry-specific software and CRM systems.
• Ability to quickly learn new web-based programs.
• Understanding of basic financial terms, products, services, regulations, and compliance standards.
• Strong customer service, organization, critical thinking, and ability to learn new skills required.
• Experience with Salesforce and/or other CRM platforms is highly preferred.
• A keen sense of urgency and responsiveness to customer needs as well as communication and relationship-building skills.
• Ability to prioritize assignments, adapt to changing priorities, and perform under pressure.
• Familiarity with FINRA regulations preferred.

Pay

Salary Range (Non-Exempt expressed as hourly): $30.58 - $40.96 / hour. Non-sales positions have the opportunity to participate in a bonus program.

Benefits

• Pension eligible.
• Comprehensive, competitive benefit offerings crafted to protect physical, financial, and social well-being.

Location

This role will be based on-site in our Melville, NY business center.

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.

Additional Information

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.