Neurovascular Clinical Specialist D.C./DMV

About the role

Rapid Medical is a commercial-stage neurovascular medical device company. Our technology is used in stroke and aneurysm procedures, and our clinical team works alongside interventional physicians in the procedure room.

Responsibilities

• Establish a daily cadence of presence in customer accounts through lab visits, case coverage, stroke call, and training and education
• Provide in-servicing and clinical information to end users in and around procedure rooms and surgical suites
• Communicate with customers to understand account needs and patient populations, and identify opportunities to introduce Rapid Medical technology
• Ensure customer satisfaction through ongoing communication and relationship management, and resolve issues that arise post-sale
• Resolve customer questions by investigating problems, developing solutions, and making recommendations to management
• Introduce customers to new products, services, and enhancements
• Support market development efforts that increase the number of patients able to receive our treatment
• Maintain and grow professional and technical knowledge through training, workshops, publications, and professional societies

Requirements

• Vascular experience and interventional radiology knowledge
• Associate degree in a related field OR relevant work experience
• Ability to position products against competitors
• Strategic mindset and problem-solving skills
• Excellent listening and presentation skills
• Excellent communication and customer service skills
• Valid US driver's license and active auto liability insurance
• Ability to maintain vendor credentialing standards consistent with hospital account requirements

Benefits

Equal opportunity

Rapid Medical is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are committed to providing reasonable accommodations to applicants with disabilities. To request an accommodation, contact: careers.inc@rapid-medical.com