Neuroscience Nurse Navigator

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsibilities

• Patient/Family Assessment
• Collects data for new patients using established community assessment guidelines prior to initial visit to assess patient/family current and projected future needs
• Patient/Family Education
• Develops community education plans based on needs assessment findings relevant to teaching learning topics, styles and the identification of special needs and preferences
• Care Coordination and Patient/Family Referral
• Uses findings of assessment data, team-based interactions and established triggers to initiate referrals for supportive care (social work, nutrition, rehabilitation, psychosocial services) and community agency assistance (home care, support groups); monitors and reports response to consultative interventions
• Program Support
• Oversees Concussion Program Team performance by analyzing accuracy and completeness of data compiled on new patients and observing patient/family interactions; provides feedback to Manager
• Patient Experience
• Supports the Neurosciences leadership team in ensuring that Patient Experience standards reflect the YNHH Service Excellence Pledge and policy
• Professional Development
• Advocates for the professional nurse as a key member of the inter-professional team
• Medical Record Management
• As requested, assists with data abstraction and statistics

Qualifications

• Education: Bachelors Degree in Nursing required; Masters Degree in Nursing or Healthcare preferred
• Experience: Minimum of 3 years of experience in nursing; neurosciences preferred. Experience in a combination of the following will be considered: outpatient clinical care, community nursing, population health, clinical process improvement, outcomes management, case management, and physician relations
• Special Skills: Must possess understanding of clinical processes, organizational dynamics and process improvement. Must have excellent assessment and communication skills. Effective problem solving and capacity to participate in both verbal and written communication. Ability to negotiate and flex to the requests and needs of various community programs