Neuro Ophthalmic Technician

About the role

The Neuro Ophthalmic Technician performs a range of duties which includes preparing the patient to see Attending Physician (preliminary exam, medical history, & testing), preparation of examination and treatment rooms, performing basic and routine vision screening examinations, administering eye medications, cleaning and maintaining ophthalmic instruments and assisting physicians during minor surgical and laser procedures.

Responsibilities

• Provides primary ophthalmic care to patients and acts as clinical assistant to physician.
  • Performs complete ophthalmic history and preliminary exams, sub-specialty tests (refraction, VF test, A-Scan Biometry (IOL master), Pachymetry, PAM evaluation, color testing, and contact lens evaluation).
  • Verifies patient information by interviewing patients, recording medical history, and confirming purpose of visit.
  • Accurately records all information in the EMR system according to established standards and physician requirements.
  • Checks the condition of patients' eyes by observing pupils, muscle, visual acuity, extraocular movements, and blood pressure (if requested by Physician).
  • Prepares patients for ophthalmology examination by dilating pupils, changing in visual acuity, elevated extraocular pressure, or blood pressure and communicating results to Attending Physician.
  • Sets up and prep for minor OR procedures to include setting sterile trays and maintaining sterile fields.
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and promptly reporting equipment issues.
• Process prescription refill requests.
• Performs set standard number of patient work-ups based on established times while maintaining quality of customer service.
• Maintains stock in the exam room in accordance with standard inventory and Physician preferences.
• Maintains minor OR stock and all sterilization of instruments.
• Other duties and/or projects as assigned.

Qualifications

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and Experience.
• Strong knowledge of medical office procedures.
• Proficient in computers and relevant software applications and practice management technology.
• Knowledge of customer service principles and practices.
• Possession of strong problem solving skills and sound judgment.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Ability to be proactive and take initiative.
• Possession of strong organizational skills.
• Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Exhibit a high level of quality through attention to detail and monitoring of work.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.
• Excellent written and verbal communication skills.
• Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.

Preferred

• Prior Ophthalmic Technician experience in a private medical office.
• Customer service.

Licenses and Certifications

• AHA Basic Health Care Life Support HCP Certification.