Network Technician Field Operations

About the role

Uniti’s team of Network Technicians are vital team members who represent our field operations that connect homeowners, small business, enterprise, and carrier partners across the United States. Our team of Network Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Network Technicians create meaningful connections with customers that build long-term relationships.

Responsibilities

• Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment.
• Complete post installation tests for call processing functionality and AMA testing.
• Coordinate central office/Network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities.
• Perform OTDR tests and understand results.
• Fixed Wireless Installation & Maintenance.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Provide Stand-by and On Call coverage.
• Maintain central office and remotes including routine and preventative maintenance items.
• Complete necessary safety training and follow safety standards and regulations.
• Perform battery and generator testing.

Requirements

• Associate's Degree in a technical discipline and 2-3 years technical/telephony experience; or 4+ years of directly related telephony experience, or an equivalent combination of education and directly related telephony experience.
• Ability to understand CLR/DLR and Engineering job packs.
• Ability to perform OTDR tests and understand results.
• Basic technology and math skills.
• Valid driver’s license and safe driving record.
• Ability to distinguish colors in use of color-coded cable.
• Ability to use equipment with maximum load capacity of 275 lbs.
• Ability to lift up to 50 lbs, capable of working aloft.
• Ability to successfully complete required safety training.
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
• Ability to respond to after hour callouts.

Skills

• DS1/DS3 installation, testing, and troubleshooting.
• Analog Transport installation, testing, and troubleshooting.
• SONET OC3/12/48 installation, testing, and troubleshooting.
• WDM/CWDM/DWDM installation, testing, and troubleshooting.
• EWSD programming and troubleshooting.
• EWSD Translations.
• Fiber training.
• Previous CO training.

Equipment Experience

• Tellabs (AFC) DLC.
• Zhone AccessNode DLC.
• Calix C7 DLC/DSLAM.
• Calix E7 OfficeSuite.
• Lucent DSLAM.
• Hatteras HN4000.
• Optelian WDM/CWDM/DWDM.
• Adtran TA3000 / TA5000.
• Adtran 1148/1248 DSLAM.
• Adtran 2820 multiplexer.
• Adtran 5000.
• Juniper M10/M170.
• Alcatel DML 3 X 50.
• Rockwell Alcatel 7470.
• Fujitsu 2400 TRIB.
• Fujitsu 150 WideBank DCS.
• Turin.

Test Equipment Experience

• T-COM T-Bird.
• Acterna 2310.
• Viavi 6000 GigE test set.
• Viavi 580 ONX test set.
• Viavi Smart OTDR.
• Midtronics Battery test set.

Qualifications

• Certifications or training directly related to the position.
• Two-year technical degree in computers or electronics, or the equivalent in work experience.

Physical Demands

• Standing: Continuously (67-100%).
• Walking: Continuously (67-100%).
• Sitting: Occasionally (0-33%).
• Driving: Car (Occasionally: 0-33%), Van (Continuously: 67-100%), CMV (Occasionally: 0-33%).
• Climbing: Continuously (67-100%).
• Bending: Continuously (67-100%).
• Crouching: Continuously (67-100%).
• Pushing-Pulling: Continuously (67-100%).
• Carrying: Continuously (67-100%).
• Reaching Above Head: Continuously (67-100%).
• Lifting-Lowering: >1-15 lbs (Continuously: 67-100%), >15-30 lbs (Continuously: 67-100%), >30+ lbs (Continuously: 67-100%).
• Repetitive Hand Action: Medium Dexterity (Continuously: 67-100%), Fine Manipulating (Continuously: 67-100%).
• Operate Foot Control: Occasionally (0-33%).

Sensory Requirements

• Hearing: Continuously (67-100%).
• Near Vision: Continuously (67-100%).
• Far Vision: Continuously (67-100%).
• Peripheral Vision: Continuously (67-100%).
• Depth Perception: Occasionally (0-33%).
• Color Discrimination: Frequently (34-66%).

Environmental Exposures

• Cold: Frequently (34-66%).
• Heat: Frequently (34-66%).
• Dampness: Occasionally (0-33%).
• Heights: Occasionally (0-33%).
• Vibration: Occasionally (0-33%).
• Skin Irritants: Occasionally (0-33%).
• Lung Irritants: Dust (Occasionally: 0-33%), Fumes/Gases (Occasionally: 0-33%).

Equipment Used

• Test Equipment.
• Ladders.
• Climbing Hooks.
• Hand and Power Tools.
• Van.

Benefits

• Medical, Dental, Vision Insurance Plans.
• 401K Plan.
• Health & Flexible Savings Account.
• Life and AD&D, Spousal Life, Child Life Insurance Plans.
• Educational Assistance Plan.

This is a safety-sensitive position.