Network Technician
Brightspeed is reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. We are upgrading copper to fiber optic technologies to bring faster and more reliable internet service to rural markets traditionally underserved by broadband providers.
About the role
This is a critical field role focused on all aspects of the physical Central Office. Overtime and weekend work are required.
Responsibilities
- Support and maintain all switching equipment in Central Offices
- Keep all backup generators in optimum condition
- Install, support, and maintain special circuits and work within the TIRKS system
- Monitor and support all switch alarm activity
- Install, support, and maintain fiber and copper networks
- Support and maintain transport networks and central power platforms
Requirements
- Familiarity with both inside and outside plant cabling practices
- Self-motivated with the ability to drive issues to resolution
- Ability to promote and sell Brightspeed services
- Knowledge of safety rules and regulations
- Ability to work well with both customers and fellow peers
Benefits
- Competitive medical, dental, vision, and life insurance
- Employee assistance program
- 401K plan with company match
- Host of voluntary benefits
- Paid time off programs promoting overall wellness through physical, emotional, and financial health
Brightspeed offers hybrid, remote, office, and field-based roles depending on position, business needs, and individual circumstances. We invest in technology to keep our team connected and prioritize hiring talent in the Charlotte area for our headquarters.