Network Technician

About the role

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Responsibilities

• Diagnose and troubleshoot moderately complex network, device, and telecommunications problems
• Install and replace telecom hardware, software and cabling
• Participate and contribute in technical discussions that involve network infrastructure enhancements
• Interface with customers to understand their needs and articulate those needs to others
• Installation, maintenance, ongoing technical support and administration of the organizations Telecommunication systems
• Analyze basic voice and data communications needs and document requirements
• Configure and verify access switches and basic network settings
• Install and maintain network hardware, software, cabling, and data jacks
• Select and terminate appropriate cabling and media for device interconnections
• Implement approved changes following change-management processes and communicate impacts and risks
• Troubleshoot and resolve local network outages and device issues within a department/floor/building
• Replace and repair faulty network equipment
• Support and troubleshoot client VPN connectivity
• Coordinate cabling installations with Facilities and external vendors
• Participate in technical meetings and contribute to infrastructure improvement planning

Requirements

• High School Diploma or GED is required
• Minimum of 2 years experience in network support is required
• Navigate rapidly changing situations. Be able to remain flexible, embrace new challenges, and evolve with technological advancements to meet patient needs.

Schedule

Monday- Friday 8:00am-4:30pm

Pay

$30 per hour