Network Technical Specialist

About the role

We are seeking a skilled and detail-oriented Network Technical Specialist to join our IT team. This role is responsible for maintaining the integrity, security, and performance of our network infrastructure. You will provide advanced technical support, implement network upgrades, troubleshoot connectivity issues, and ensure optimal network performance for end users and enterprise systems.

Responsibilities

• Design, configure, and maintain enterprise LAN/WAN, wireless, and VPN networks.
• Monitor network performance and resolve issues related to latency, connectivity, and security.
• Install, upgrade, and manage network hardware and software (e.g., routers, switches, firewalls).
• Collaborate with security teams to implement and maintain network security protocols.
• Provide Tier 2/3 support and root cause analysis for network-related incidents.
• Maintain documentation for network infrastructure, configurations, and procedures.
• Assist in the planning and execution of network upgrades and migration projects.
• Work with vendors and service providers for issue resolution and product support.
• Ensure compliance with organizational policies and industry best practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in network administration or technical support.
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, and routing protocols (e.g., BGP, OSPF).
• Hands-on experience with Cisco, Juniper, Fortinet, or similar network equipment.
• Familiarity with firewall and security technologies.
• Excellent troubleshooting and diagnostic skills.
• Strong communication and documentation skills.

Qualifications

• Certifications such as CCNA, CCNP, Network+, or equivalent.
• Experience with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark).
• Exposure to cloud networking (AWS, Azure, GCP) and SD-WAN solutions.