Network Systems Engineer (Network and Communications Analyst I)

About the role

San Diego State University is looking for a collaborative and technically skilled Network Systems Engineer to support the university’s network infrastructure and modernization initiatives. In this role, you’ll assist with the implementation, maintenance, and optimization of wired and wireless network systems while contributing to large-scale infrastructure projects that support teaching, research, and campus operations.

Responsibilities

• Network Infrastructure & Operations:
  • Configure, install, maintain, and support wired and wireless network infrastructure and related systems.
  • Assist with network refresh initiatives, wireless access point deployments, and infrastructure upgrades across campus.
  • Support network operations by troubleshooting connectivity issues and ensuring system reliability and performance.
  • Cook up migration activities and provide technical support to campus departments throughout implementation efforts.
• Infrastructure Engineering & Project Support:
  • Contribute to the deployment of campus-wide network infrastructure projects, including wireless and network migration initiatives.
  • Aid in network design, configuration, documentation, and technical implementation activities.
  • Collaborate with campus stakeholders, vendors, and technical teams to support scalable and reliable network solutions.
  • Research emerging technologies and contribute recommendations for infrastructure enhancements.
• Network Monitoring & Technical Support:
  • Maintain network performance, identify issues, and support resolution efforts to maintain operational continuity.
  • Work with vendors and internal teams to troubleshoot and resolve complex network-related issues.
  • Support high-performance research networking and specialized connectivity needs across campus.
  • Aid in emergency network maintenance and operational support activities as needed.
• Systems Integration & Optimization:
  • Support integration and maintenance of network management and monitoring platforms, including wireless management and infrastructure systems.
  • Conduct site surveys, analyze network performance data, and assist with infrastructure optimization efforts.
  • Maintain technical documentation and support data-driven recommendations for network improvements.
  • Collaborate with IT partners to ensure secure, stable, and efficient network operations.

Qualifications

• Equivalent to a bachelor's degree in a related field.
• Relevant education, certifications, training, and/or professional experience that demonstrate the knowledge, skills, and abilities necessary to perform the essential functions of the position may be substituted for the required education on a year-for-year basis.
• Experience supporting wired and wireless network operations in a complex enterprise environment, including troubleshooting connectivity issues.
• Familiarity with enterprise wireless networking, including access point installation, configuration, and deployment best practices.
• Experience assisting with network infrastructure projects such as hardware upgrades, replacements, migrations, or refresh initiatives.
• Basic understanding of network architecture and the ability to support network configuration and deployment activities under established guidelines.
• Knowledge of enterprise network hardware, device lifecycle management, labeling standards, and operational support practices.
• Ability to follow documented procedures, maintain accurate technical documentation, and support network services in accordance with organizational standards.
• Strong communication and collaboration skills with the ability to coordinate effectively with technical staff, vendors, and stakeholders on network-related projects.
• Preferred: Experience working in a higher education, research, or large enterprise network environment, preferably within the SDSU IT environment or a similar campus setting.
• Familiarity with enterprise networking technologies and platforms such as Aruba, Infoblox, or comparable solutions.
• Experience supporting large-scale wireless deployments, network hardware refreshes, or migration projects.
• Relevant technical certifications (e.g., CompTIA Network+, CCNA, or similar), or progress toward obtaining certification, and familiarity with network monitoring and analysis tools.

Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines. Initial step placement is not expected to exceed Step 1 ($5,787/month).

The position is benefits eligible and is a full-time (1.0 time-base) benefits eligible, temporary position with an anticipated duration of six months and one day from the start date, with the possibility of reappointment.

Department Summary: The SDSU OneIT Community is vital to the university’s success by delivering core technology services across our campuses, colleges, administrative areas, and auxiliary units. Our mission is to support innovation in teaching, research, and service by strategically developing infrastructure, responsibly managing IT assets, actively engaging with our community, and fostering collaboration.