Network Support Technician - San Francisco - Contract
Supportwave · San Francisco, CA · 2 mo ago
On-siteInformation TechnologyFull-time
Job Summary
Support a new office launch by validating network performance, troubleshooting connectivity, deploying AV systems, and providing end-user IT support.
Responsibilities
- Validate network performance
- Troubleshoot connectivity issues
- Deploy AV systems
- Provide end-user IT support
Requirements
- Hands-on IT support experience in an office environment
- Networking fundamentals including TCP/IP, DHCP, DNS, Wi-Fi, VLANs
- Windows and/or macOS endpoint support
- Audio/visual conferencing platforms (Zoom, Microsoft Teams, Google Meet)
- Network troubleshooting and physical networking skills
- Preferred: Enterprise Wi-Fi platforms (Juniper Mist, Aruba, Cisco)
- Tools like SSH, SNMP, AWS, GitHub, Terraform
- Experience with structured cabling and PoE infrastructure
Preferred
- Enterprise Wi-Fi platforms (Juniper Mist, Aruba, Cisco)
- Tools like SSH, SNMP, AWS, GitHub, Terraform
- Experience with structured cabling and PoE infrastructure