Network Security Specialist Senior (SWG)

On-Call Expectations

Participate in a rotating on-call schedule for incidents. Act as a senior escalation point for major issues affecting secure access, proxy, SASE, or related network security services. Contribute to post-incident analysis and ensure durable corrective actions are implemented. Participate in readiness activities, operational reviews, and resilience improvements for critical control-plane services.

What You’ll Own

• Lead the organization's Secure Access and Zero Trust transformation journey, providing technical leadership and strategic direction for SASE, SWG, Proxy, Secure Access, and related network security services.
• Own the architecture, engineering, and continuous improvement of Zscaler (ZIA/ZPA), Palo Alto (Panorama, NGFW, Threat Prevention, Prisma Access), and associated security platforms across a global enterprise environment.
• Design, implement, and optimize scalable security controls and policies for internet access, private application access, SSL inspection, traffic steering, threat prevention, and Zero Trust access models.
• Drive operational excellence and platform reliability through standardization, tuning, automation, telemetry improvements, SIEM integration, and data-driven performance metrics.
• Lead high-quality change management and major initiatives, including rollout planning, validation, risk mitigation, rollback readiness, and post-implementation reviews.
• Serve as the senior technical authority and final escalation point for complex issues, high-risk changes, major incidents, and cross-functional initiatives impacting critical security services.
• Mentor engineers and partner with security, infrastructure, operations, application teams, and vendors to establish best practices, improve operational maturity, and deliver secure, resilient, and scalable services.

What You’ll Bring

• Bachelor's degree in a related field and 12+ years of experience, or equivalent practical experience, with extensive experience in network security and security engineering within large-scale enterprise environments.
• Deep hands-on expertise with Zscaler technologies and Secure Access architectures, including ZIA, ZPA, SWG, Proxy, SASE, SSL Inspection, Traffic Steering, and Zero Trust deployments at enterprise scale.
• Strong experience with Palo Alto security platforms, including Panorama, NGFW, Threat Prevention, Prisma Access, and cloud-delivered security services.
• Expert-level knowledge of networking and security fundamentals, including TCP/IP, TLS, DNS, routing, NAT, certificates, identity-aware access, cloud networking, and Zero Trust principles.
• Demonstrated ability to lead large-scale security initiatives, influence architecture and technical direction, establish engineering standards, and drive operational maturity.
• Experience serving as a senior escalation point for major incidents and complex enterprise-wide issues, balancing security, resiliency, operational efficiency, and user experience in global environments.
• Proven leadership, mentoring, and stakeholder management skills, with the ability to collaborate effectively across security, infrastructure, cloud, application, operations, and executive teams.