Network Operator - NISSC - CMSFS

Location: Cheyenne Mountain Space Force Station, Colorado

Relocation assistance: None available. This position is onsite and does not allow remote or telework. Shift work may be required, with up to 10% travel.

Security clearance requirement: Active Top Secret with SCI eligibility.

About the role

The Network Operator supports the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). Since 2020, NISSC II has provided operations, maintenance, and sustainment of critical mission systems, including:

• Surveillance and cataloging of manmade objects in space
• Mitigation of orbital conflicts
• Threat warnings and control from airborne, land-based, and space-based systems
• Operations and maintenance of classified communications
• Software development and integration

NISSC II supports classified communications and processing for Command and Control (C2) capability and legacy space C2 systems at multiple locations, including Cheyenne Mountain Space Force Station (CMSFS), Peterson Space Force Base (PSFB), Offutt Air Force Base, Vandenberg Space Force Base, and numerous global sensor and forward operator sites.

Responsibilities

• Review and analyze system, trunk, circuit, and equipment performance
• Coordinate and assist in troubleshooting, isolating, repairing, and correcting network systems and circuit errors
• Create and update outage tickets and shift logs
• Brief leadership on circuit/equipment status as necessary
• Perform daily cryptographic loads to equipment (e.g., KIV-7Ms, KG-175xs, KG-250/5s, KG-350s) and associated COMSEC paperwork
• Analyze problems and conduct fault diagnosis and system recovery
• Handle COMSEC materials daily
• Apply electronics and network principles

Requirements

• Active Top Secret with SCI eligibility
• 6 months or more of directly related experience
• 1 year or more of general work experience
• CompTIA Security+ Certification
• Experience with OSI, TCP/IP, and various layer 2 protocols
• Experience with platforms such as Radius and/or TACACS
• Experience with Juniper and RedHat Linux
• Experience with data center/long-haul transportation and serial data interfaces (e.g., cat-X, fiber, and Long-Haul Transport mechanisms)

Qualifications (Desired)

• Juniper OS certification
• Linux/UNIX skills
• Experience with Juniper products, including routers, switches, and Circuit to Packet (CTP) equipment
• Experience with Automated Ticketing Systems (e.g., Remedy/ServiceNow)
• Experience with digital signal flow
• Experience with transport circuit drawings/records
• Knowledge of network transport equipment in a large Defense Information Systems Agency (DISA) NOC and DISA processes/procedures
• Knowledge of specialized test equipment (e.g., Oscilloscope, Hardware Protocol Analyzer, Bit Error Rate Test equipment)
• Ability to prioritize and manage workloads
• Clear written and verbal communication skills

Pay

$75,000–$85,000 annually, depending on experience, education, and certifications directly related to the position.

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements.