Network Operations Specialist (ESNO)

About the role

Location: Fort Hood, TX; White Sands Missile Range, NM. Clearance required: Secret minimum (Tier 3 / T3R); Top Secret / SCI eligible (Tier 5 / T5R) required to administer classified systems or networks or for critical- or special-sensitive duties. Scope of Work: Monitors and manages day-to-day operations of all ATEC networks (NIPRNET, SIPRNET, DREN, SDREN, and test enclaves), sustaining 99.9% network availability during core hours and performing proactive fault detection and network engineering.

Responsibilities

• Proactively monitor network operations and deploy changes under ATEC change control and configuration management policy
• Manage and troubleshoot hubs, switches, routers, firewalls, proxies, long-haul circuits, VPN, and intranet and internet services
• Detect and resolve at least 80% of network component failures before a user-reported ticket, sustaining 99.9% availability
• Configure and manage Software Defined Access, DNA, Identity Services Engine, TCP/IP, VLANs, VRFs, and automation tools
• Support indoor and outdoor plant infrastructure, including work in manholes, bucket trucks, and with telephone poles
• Develop engineering solution packages for capacity upgrades and new technology deployments

Requirements

• U.S. citizenship
• Ability to speak, read, write, and understand English proficiently

Qualifications

• High school diploma or equivalent (minimum)
• DoD 8140 / 8570.01-M baseline certification appropriate to the assigned work role and level, held prior to performance, with the required computing environment (CE) certification obtained within six (6) months of appointment.

Skills

• Proficiency with computers and Microsoft Office software