Network Operations Manager

Major Responsibilities

• Administers Microsoft Azure and Amazon Web Services
• Responsible for configuration, backups, and upkeep of all cloud-based systems
• Mentors and manages work of the Network Administrator(s)
• Administers VMware and is primary support contact for virtual hosts and servers located at both the organization’s headquarters and the co-location site
• Responsible for the equipment and operation of the data center located at both the organization’s headquarters and the co-location site
• Configures and maintains all network devices including the firewall, servers, routers, switches, NAS systems, and iSCSI SAN units
• Configures and maintains Active Directory records and group policies for organization
• Configures and maintains file server and data security monitoring software
• Configures and maintains virtual machine backup environment
• Maintains critical infrastructure hardware and takes appropriate action to resolve any issues as needed, including outside normal business hours
• Approves new Windows and application updates through NinjaOne and other related tools on a regular basis
• Maintains automatic distribution of latest hardware and software updates to all client computers
• Maintains company inventory database of hardware and software
• Creates and maintains documentation concerning software and hardware installation and/or troubleshooting procedures
• Performs other related duties as assigned

Education/Related Experience

• Bachelor’s Degree in Computer Science or equivalent experience
• Previous supervisory experience
• 5-7 years’ experience in network and/or systems administration
• Knowledge of Microsoft Azure and Amazon Web Services a plus
• VMWare Data Center Virtualization (VCP6-DCV) certification a plus

Skills and Abilities

• Advanced knowledge of, and experience with, current operating systems and software, including VMWare ESXi, VMWare VSphere, Microsoft Server, Microsoft Windows, Microsoft Office, Microsoft Exchange, and Microsoft Active Directory
• Familiarity with Cisco Meraki, VMWare VSphere, TCP/IP, DNS, and DHCP
• Interest in maintaining knowledge of state of the art technology solutions and the ability to evaluate new technology to make appropriate recommendations for infrastructure upgrades
• Strong organizational and communication skills
• Problem-solving ability with excellent multi-tasking skills
• Ability to prioritize and perform a variety of concurrent tasks with minimal direction
• Ability to manage others and lead a team
• Working knowledge of configuration, installation, and troubleshooting of enterprise level hardware and software

Work Environment & Physical Requirements

• This position operates in a professional office environment and is largely sedentary.
• This role routinely requires the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Ability to lift up to 50 pounds on occasion