Network Operations Lead - Base Infrastructure (BIM)

Responsibilities

• Serve as the primary operations-focused SME to the Project Manager (PM).
• Utilize your background in CS daily operations to resolve complex technical and organizational issues arising from bases, MAJCOM or USSF staff, and vendor operations.
• Guide the operational solutioning and integration of the vendor with legacy communication squadron activities, including the stand-up of theater Network Operations Centers (NOC) and Zero Trust integration.
• Lead the development, continuous measurement, reporting, and evaluation of vendor Service Level Agreements (SLAs) to ensure commercial vendors meet contract and mission standards.
• Act as the primary operational escalation contact for Base (CS/Wing) and MAJCOM or USSF staff.
• Collaborate effectively with the PM, Contracting Officers (PK), and local Cyber Defense Correlation Cells (CDCC).
• Provide technical guidance and advisory support to project manager/leads, facility planners, and stakeholders regarding communications-system design, IT-program installation, minor construction planning, and coordination with base communications systems (or equivalent).
• Serve as a liaison for Base-level DISA circuit actions and boundary changes required to support modernization and seamless vendor hand-offs.
• Monitor "As-Is" to "To-Be" transition plans, ensuring legacy mission-critical systems are successfully migrated to the modernized infrastructure.

Qualifications/Technical Experience

• Must be a U.S Citizen. Active Secret with ability to obtain Top Secret.
• Bachelor’s degree (BA/BS) in relevant field (Electrical Engineering, Computer/Network Engineering, Telecommunications, Computer Science or equivalent), or 10 years’ relevant experience.
• Strong background in network infrastructure: LAN/WAN, enterprise-level routing/switching, fiber/copper transmission, telephony, data/voice/video networks.
• Capability to read and interpret technical orders, blueprints, wiring diagrams, schematics, circuit diagrams, project design documents.
• Proven track record of leading network operations organizations such as the Communications Focal Point (CFP) or Network Control Center (NCC).
• Proven capability to manage friction and foster collaboration between legacy CS technicians and contracted vendor personnel during transition phases.
• Strong analytical, problem-solving, and communication skills; ability to work independently and as part of cross-disciplinary teams.
• Able to interpret a Performance Work Statement (PWS) to determine if base-level technical requests are "in-scope" or "out-of-scope" for the vendor.
• DoD 8570.01-M/8140 certifications such as Network+, Security+, CCNA, or CISSP desirable.

Desired Skills & Qualifications

• Strong ability to brief Squadron, Wing, or MAJCOM/FLDCOM leadership and translate technical requirements between military stakeholders and commercial vendors.
• Expertise in wired/wireless network operations, incident management, and AFCYBER orders management (NOTAMS, TCNOs, MTOs).
• Strong understanding of base requirements needed for external agencies and base support coordination, base forms, and processes.
• PMP or relevant IT project management certifications desirable.
• ITIL v4 Foundation certification or equivalent experience in service management and ticket flow optimization (e.g., ServiceNow).

Benefits

Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers.

Pay

The expected annual salary range: $128k - $150k. Salary is dependent upon the role and associated responsibilities, candidate's experience, work location and qualifications to include education/training, and key skills.