Network Operations

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Include a section ONLY when posting has real, specific content for it — never emit heading with filler/placeholder text. Prefer few substantive sections over many thin ones. We need to parse the posting. Key content: - Position Description: Valiant Solutions seeking Network Operations engineer based in Seattle, WA to deliver Tier 1-3 network ops for West Coast footprint of a federal enterprise network, including hands-on support of a core data center. Engineer monitors LAN, WAN, carrier MPLS circuit health, resolves incidents against strict service levels, performs physical work (rack and stack, structured cabling, hardware RMA). Position anchors West Coast coverage for government customer, working a staggered shift that extends operational day alongside East Coast staff. Site supports replication to second enterprise data center and continuity of operations for remote sites in Hawaii and Alaska, so availability standards are strict: 99.99% core network uptime, 15-minute response to Priority 1 incidents, service restored within 4 hours. - Named one of Best Places to Work in DC area for 12 consecutive years, Valiant proud of employee-centric culture and commitment to excellence. - If interested, apply now! (application instruction - remove) - This position based in Seattle, WA and allows for partial remote work. Remote work requires high level of trust, adhere to Remote Work Policy. - Required Experience: 4 years experience in network ops, data center mgmt, or systems admin. Bachelor's degree in IT, Network Engineering, CS, or related. In lieu of Bachelor's, Associate's (or HS diploma/GED) plus two additional years relevant experience, for 6 years total. Experience operating against defined SLAs in monitored ticketing environment. Cisco routing and switching across Catalyst and Nexus platforms, including VLAN changes, port config, interface troubleshooting. OSPF and BGP troubleshooting, awareness carrier runs EIGRP on managed devices. Network monitoring and alarm triage using SolarWinds or equivalent. Incident, problem, change management in ServiceNow ITSM. Firewall rule analysis at Tier 2 level on Cisco Firepower Threat Defense. Physical infrastructure work, including rack and stack, fiber and copper structured cabling, labeling, hardware RMA processing. Reading and maintaining topology diagrams and asset inventories. Working knowledge of federal network security direction, including Zero Trust Architecture (NIST SP 800-207), Trusted Internet Connection (TIC) 3.0 reference architectures, IPv6 mandate under OMB M-21-07. Familiarity with NIST SP 800-53 Rev.5 security and privacy controls as they apply to network and boundary protection. Understanding of HSPD-12 identity credentialing and its enforcement in network access decisions. Awareness of Section 508 accessibility requirements (WCAG 2.0 AA) as they apply to contract deliverables. Experience operating inside a federal change control process, with government-approved documentation and deliverable acceptance criteria. Willingness to complete required customer training, including annual cybersecurity awareness, records management, privacy, safety, harassment prevention training. Written and verbal communication skills sufficient to explain network and security concepts to both engineers and non-technical government stakeholders. Ability to brief senior government leadership, including Contracting Officer's Representative and Technical Lead, on incident root cause, risk, remediation. Clear technical writing for Methods of Procedure, topology diagrams, SOPs, monthly status report inputs. Ability to work as contractor employee in non-personal services environment, identifying as contractor staff in all meetings, correspondence, system records. - The Following Certifications Are Preferred: Cisco Certified Network Professional (CCNP) Enterprise. Cisco Certified Network Associate (CCNA). CompTIA Network+ and ITIL v4 - Responsibilities: Daily Network Operations (list), Carrier Coordination (list), Data Center Operations (list). Let's extract bullet points. Responsibilities section includes subheadings: Daily Network Operations, Carrier Coordination, Data Center Operations. We'll need to format as a list? The instruction: Use

  • for any list of duties/requirements/benefits. So we can have a

    Responsibilities

    then a
    with items. Could also have sub-lists? Probably just flatten. - Daily Network Operations: Provide Tier 1-3 support, from triage, connectivity checks, port resets through routing protocol troubleshooting, VLAN changes, firewall rule analysis. Work a staggered West Coast shift so enterprise stays covered from 7:00 AM Eastern through 5:30 PM Pacific. Participate in 24x7x365 on-call rotation and respond to Priority 1 incidents within 15 minutes. Prepare Methods of Procedure for every configuration change, including rollback plans and risk assessments, and carry them through Change Control Board. Maintain topology diagrams, asset inventories, knowledge base articles that shorten MTTR. Record all activity in ServiceNow ITSM and report ticket status, overage tickets, service level performance monthly. - Carrier Coordination: Monitor customer edge routers and circuits they terminate, tracking latency, jitter, packet loss, availability. Open and manage trouble tickets with MPLS carrier and transport providers, escalate through vendor management chains, schedule intrusive testing windows. Own overall incident and internal communications during circuit outage, providing hourly status updates to government stakeholders until service restored. Apply QoS markings and policy on customer edge routers so mission data and VoIP traffic receive priority. - Data Center Operations: Perform on-premise hardware work at Seattle data center, including rack and stack, fiber and copper cabling, hardware replacement with RMA processing. Support Data Center Interconnect tuning so storage replication between two enterprise data centers meets throughput and continuity of operations objectives. Monitor rack power and cooling and alert facilities management to any deviation. Produce quarterly capacity planning reports that analyze port density and bandwidth utilization and forecast hardware procurement needs. Support failover testing of internet, DMZ, and cloud access paths in coordination with security team. - About Valiant Solutions: description about company, growth, benefits, etc. Could be "About the company" or "About Valiant Solutions". Use heading maybe "About Valiant Solutions". Use

    for prose. - Benefits Snapshot: list of benefits. Use

    Benefits

    then
    • items. - Pay: Salary range $86,864-$91,850. Also note that salary range is guideline, not guarantee, etc. We can include Pay section with that info. Use

      maybe. - Schedule: mention staggered West Coast shift, on-call rotation, etc. Could be part of Responsibilities but we could also have Schedule section. The instruction: include a section ONLY when posting has real, specific content for it. The posting does mention shift specifics: "Work a staggered West Coast shift so that the enterprise stays covered from 7:00 AM Eastern through 5:30 PM Pacific." Also "Participate in the 24x7x365 on-call rotation". So we could have Schedule section with that info. - Requirements: maybe combine Required Experience and Certifications? Could have Requirements section with bullet list of required experience and qualifications. Also Qualifications maybe separate? But we can combine. We need to avoid filler like "commensurate with experience". Not present. We must remove boilerplate: EEO, Physical Demands, Authorization to Share Resume, etc. Also remove "Remote Work Policy" details? The Remote Work Policy is substantive? It describes expectations for remote work. Could be included maybe under a section like "Remote Work". But instruction: include a section only when posting has real, specific content. It does have content. However we might incorporate remote work info into Schedule or Benefits? Probably better to have a short section "Remote Work". But we have limited sections; we could include under "Schedule" or "About the role". However the Remote Work Policy is fairly detailed; we could include as a

      under a heading "Remote Work". But the instruction says use headings from list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Remote Work is not in that list. So we should not create a heading not in list. We must only use those headings. So we need to fit remote work info into one of those allowed headings. Perhaps under "About the role" or "Schedule". Since remote work relates to schedule/location, we could put under Schedule. Similarly, "About Valiant Solutions" could be under "About the role". That heading is allowed. Thus we will have sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. Possibly also Skills? Could include certifications under Skills. But we have Requirements already covering experience and qualifications; Skills could be separate for technical skills. But we can combine to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (including experience, qualifications, certifications), Benefits, Pay, Schedule. We must not repeat job title as heading. Good. Now craft HTML. We'll need to ensure we use

      for each section heading. Inside each section, use

      for prose,

      • for lists. We need to preserve all substantive information. Let's extract details. About the role: combine position description and company description. Position description paragraph: "Valiant Solutions is seeking a Network Operations engineer based in Seattle, WA to deliver Tier 1 through Tier 3 network operations for the West Coast footprint of a federal enterprise network, including hands-on support of a core data center. The engineer monitors LAN, WAN, and carrier MPLS circuit health, resolves incidents against strict service levels, and performs the physical work that keeps the site running, from rack and stack and structured cabling through hardware RMA processing. This position anchors West Coast coverage for our government customer, working a staggered shift that extends the operational day alongside East Coast staff. The site supports replication to a second enterprise data center and continuity of operations for remote sites in Hawaii and Alaska, so availability standards are strict: 99.99 percent core network uptime, a 15-minute response to Priority 1 incidents, and service restored within 4 hours." Company description: "Named one of the Best Places to Work in the Washington DC area for 12 consecutive years, Valiant is proud of our employee-centric culture and commitment to excellence. Valiant Solutions is a security-focused IT solutions provider with public clients nationwide. Named one of the fastest growing privately held companies by Inc. 5000, Washington Technology’s Fast 50, and Washington Business Journal’s Best Places to Work in the D.C. area, Valiant Solutions prides itself on providing its employees with great benefits and career development opportunities. As a company, we are just as committed to growing careers as we are to building world-class IT solutions, all while enjoying an unparalleled work-life balance. We are in a phase of tremendous growth and building the team that will take us to the next level. We seek people whose talents and accomplishments will contribute to a thriving company, who have the character to support their capacity, and can make a positive impact on our culture. Alongside our talented team, you’ll learn to think quickly on your feet and expand your own personal and professional skill set. Our management team will inspire you to consider new perspectives and challenge you to become a better practitioner in the fast-paced industry of IT security. We hire people we respect – and we trust them to deliver results leveraging their expertise." We can combine. Now Responsibilities: list items as earlier. We need to ensure we don't lose any detail. Let's list responsibilities bullet points: - Provide Tier 1 through Tier 3 support, from tri