Network IT Engineer II (Police)
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading. Not include Job ID etc. We can include minor metadata in short
or drop it. We have location, job type, opening/closing dates maybe minor metadata; we could put them in a short
under About the role or separate? Probably better to include location and job type in a short paragraph after the heading.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like description/duties text, qualifications text, etc.
We need to extract duties list: The description includes many duties; we can turn them into bullet list. Must not lose any detail. That's a lot; we need to include all duties as bullet points. However we must be careful not to create overly long list but it's okay.
We also need to include qualifications: Minimum Qualifications, Special Requirements, Preferred/Desirable Qualifications. We'll list them.
We also need to include the link to job description and maybe the link to benefits summary? The benefits link is just a link; we could include it as a
with link. But we are not making a Benefits section; we can include the link in About the role or a separate paragraph.
We must not include application instructions (the questions). Those are boilerplate/application instructions; we should remove them. So drop the numbered questions.
Also remove cookie/navigation/legal/EEO etc. Not present.
Now craft HTML.
Structure:
About the role
Location: PO Box 1466, Mesa, AZ. Job Type: Full Time. (maybe also include opening/closing dates? Opening Date 09/18/2026 Closing Date Continuous. Could include as minor metadata.)
First review of applications will be Monday, October 5, 2026.
The vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network Infrastructure. ... (description).
But we need to keep description/duties separate maybe as Responsibilities.
Better: About the role: brief overview (location, type, unit). Then Responsibilities: list of duties.
Let's extract overview: "This vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network Infrastructure." plus first review date.
We'll put that in About the role.
Responsibilities: bullet list of duties from the description after "Police Network Infrastructure Assignment:" through the long list. We'll need to capture all duties.
Let's parse duties:
From text:
"Police Network Infrastructure Assignment: The IT Engineer II assigned to Police Network Infrastructure ensures high performance, availability, and security across network platforms supporting the Mesa Public Safety Support Department, Police, and Fire, including all systems necessary for Computer Aided Dispatch (CAD). This role proactively monitors and maintains critical network environments, implements firmware and software configurations, performs advanced diagnostics and troubleshooting, documents changes for knowledge transfer, and develops QA processes to improve change success rates. The position requires expert-level knowledge of network protocols, routing, switching, firewalls, and security technologies, along with a strong understanding of server OS, virtualization, enterprise storage, and backup systems essential to public-safety operations. The ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience. The IT Engineer II class provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure, requiring an in-depth knowledge of the City’s platforms and environment in support of meeting availability and performance goals. This class applies to Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS (Geographic Information System); Network; Security; Unified Communications; and Server, Storage, and Backup. Common responsibilities and skills include: leadership skills, including performing independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure; providing quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings; supervising and coordinating day-to-day activities of technical staff (by assignment) of usually three or less direct reports; and performing primary and secondary highly technical application or product support within one of the technical support areas of Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; and Server, Storage, and Backup. This class may perform technical and/or project leadership for a medium- to large-size project using the Project Management Office (PMO) standard methodologies or concurrent small- to medium-scale project management. This class is responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams. Common duties include: performing work on multiple assignments simultaneously such as configuration, integration, development, testing, and resolution of problems for systems; assessing, troubleshooting, and following established guidelines in the escalation of hardware, software, and networking problems; initiating and/or maintaining Incident Reports (IRs) using an on-line incident management system; assisting with research, evaluation, and implementation of new technologies and/or packaged software; installing and supporting hardware and/or software; preparing and/or updating system documentation; controlling changes in system environments to ensure stable and reliable delivery of computer resources; coordinating and mentoring staff; developing and analyzing data for problem resolution and strategic planning; implementing, maintaining, and monitoring systems and their related subsystems; participating in projects and/or leading small- to medium-scale projects and activities related to City computer systems, data, and infrastructure; participating in design, programming, installation, and/or implementation of information systems; planning, analyzing, designing, implementing, coordinating, and scheduling processes, procedures, and strategies for systems that function or communicate across multiple platforms; supporting computing processes executed across multiple platforms and/or networks; and utilizing monitoring, forecasting, trend analysis, and/or reporting tools. Ensures all work is done in alignment with City and IT long-term strategies. This class is also responsible for performing related duties as required. Project management duties may include: estimating task duration and complexity; developing work plans and scheduling target completion dates; informing customer and management of project status; coordinating efforts of team members; reviewing adherence to policies and procedures; and reviewing results with and motivating team members. This class is distinguished from the IT Engineer III by the latter’s responsibility to provide the highest technical leadership, primary and secondary support for highly complex systems or products, and may provide leadership for multiple medium- to large-scale projects concurrently. The IT Engineer II is distinguished from the IT Engineer I by its responsibility for independently performing highly technical application or product support, and/or leading medium- to large-sized projects. As experience increases, work may include identifying and documenting business process requirements and automation opportunities, assisting the customer in new project definition, prioritization, and preparation of project documents and management reports. This class has a high level of responsibility for supported systems and projects and may be responsible for the success of medium- to large-sized systems. This class provides technical and design guidance for projects and systems, and highly specialized, advanced technical guidance may be needed from higher-level classes. This class provides technical leadership for one or more specific areas and may provide technical mentoring to any lower-level classes. Incumbents in this class assist management in planning, directing, and coordinating operational or procedural matters to meet goals and objectives and may function as customer liaison, project leader, and/or technical advisor. Employees in this class are required to participate in team on-call support, 24 hours a day, seven days a week. This class is FLSA exempt-computer professional. (Part-time employees in this class are FLSA nonexempt.)"
We need to keep all that. We'll break into bullet points but ensure we don't lose any detail. Could group similar items but must preserve all info; we can split into multiple bullet points each covering a distinct duty.
We'll create bullet list items for each sentence or clause.
Let's list:
- Ensures high performance, availability, and security across network platforms supporting the Mesa Public Safety Support Department, Police, and Fire, including all systems necessary for Computer Aided Dispatch (CAD).
- Proactively monitors and maintains critical network environments.
- Implements firmware and software configurations.
- Performs advanced diagnostics and troubleshooting.
- Documents changes for knowledge transfer.
- Develops QA processes to improve change success rates.
- Requires expert-level knowledge of network protocols, routing, switching, firewalls, and security technologies.
- Requires strong understanding of server OS, virtualization, enterprise storage, and backup systems essential to public-safety operations.
- Ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience.
- Provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure, requiring in-depth knowledge of the City’s platforms and environment to meet availability and performance goals.
- Applies to Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; and Server, Storage, and Backup.
- Leadership skills: performing independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure.
- Provides quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings.
- Supervises and coordinates day-to-day activities of technical staff (by assignment) of usually three or less direct reports.
- Performs primary and secondary highly technical application or product support within one of the technical support areas listed.
- May perform technical and/or project leadership for a medium- to large-size project using PMO standard methodologies or concurrent small- to medium-scale project management.
- Responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams.
- Common duties include:
- Performing work on multiple assignments simultaneously such as configuration, integration, development, testing, and resolution of problems for systems.
- Assessing, troubleshooting, and following established guidelines in the escalation of hardware, software, and networking problems.
- Initiating and/or maintaining Incident Reports (IRs) using an on-line incident management system.
- Assisting with research, evaluation, and implementation of new technologies and/or packaged software.
- Installing and supporting hardware and/or software.
- Preparing and/or updating system documentation.
- Controlling changes in system environments to ensure stable and reliable delivery of computer resources.
- Coordinating and mentoring staff.
- Developing and analyzing data for problem resolution and strategic planning.
- Implementing, maintaining, and monitoring systems and their related subs
for prose. We must not repeat job title as heading. Not include Job ID etc. We can include minor metadata in short
or drop it. We have location, job type, opening/closing dates maybe minor metadata; we could put them in a short
under About the role or separate? Probably better to include location and job type in a short paragraph after the heading. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like description/duties text, qualifications text, etc. We need to extract duties list: The description includes many duties; we can turn them into bullet list. Must not lose any detail. That's a lot; we need to include all duties as bullet points. However we must be careful not to create overly long list but it's okay. We also need to include qualifications: Minimum Qualifications, Special Requirements, Preferred/Desirable Qualifications. We'll list them. We also need to include the link to job description and maybe the link to benefits summary? The benefits link is just a link; we could include it as a
with link. But we are not making a Benefits section; we can include the link in About the role or a separate paragraph. We must not include application instructions (the questions). Those are boilerplate/application instructions; we should remove them. So drop the numbered questions. Also remove cookie/navigation/legal/EEO etc. Not present. Now craft HTML. Structure:
About the role
Location: PO Box 1466, Mesa, AZ. Job Type: Full Time. (maybe also include opening/closing dates? Opening Date 09/18/2026 Closing Date Continuous. Could include as minor metadata.)
First review of applications will be Monday, October 5, 2026.
The vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network Infrastructure. ... (description).
But we need to keep description/duties separate maybe as Responsibilities. Better: About the role: brief overview (location, type, unit). Then Responsibilities: list of duties. Let's extract overview: "This vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network Infrastructure." plus first review date. We'll put that in About the role. Responsibilities: bullet list of duties from the description after "Police Network Infrastructure Assignment:" through the long list. We'll need to capture all duties. Let's parse duties: From text: "Police Network Infrastructure Assignment: The IT Engineer II assigned to Police Network Infrastructure ensures high performance, availability, and security across network platforms supporting the Mesa Public Safety Support Department, Police, and Fire, including all systems necessary for Computer Aided Dispatch (CAD). This role proactively monitors and maintains critical network environments, implements firmware and software configurations, performs advanced diagnostics and troubleshooting, documents changes for knowledge transfer, and develops QA processes to improve change success rates. The position requires expert-level knowledge of network protocols, routing, switching, firewalls, and security technologies, along with a strong understanding of server OS, virtualization, enterprise storage, and backup systems essential to public-safety operations. The ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience. The IT Engineer II class provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure, requiring an in-depth knowledge of the City’s platforms and environment in support of meeting availability and performance goals. This class applies to Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS (Geographic Information System); Network; Security; Unified Communications; and Server, Storage, and Backup. Common responsibilities and skills include: leadership skills, including performing independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure; providing quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings; supervising and coordinating day-to-day activities of technical staff (by assignment) of usually three or less direct reports; and performing primary and secondary highly technical application or product support within one of the technical support areas of Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; and Server, Storage, and Backup. This class may perform technical and/or project leadership for a medium- to large-size project using the Project Management Office (PMO) standard methodologies or concurrent small- to medium-scale project management. This class is responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams. Common duties include: performing work on multiple assignments simultaneously such as configuration, integration, development, testing, and resolution of problems for systems; assessing, troubleshooting, and following established guidelines in the escalation of hardware, software, and networking problems; initiating and/or maintaining Incident Reports (IRs) using an on-line incident management system; assisting with research, evaluation, and implementation of new technologies and/or packaged software; installing and supporting hardware and/or software; preparing and/or updating system documentation; controlling changes in system environments to ensure stable and reliable delivery of computer resources; coordinating and mentoring staff; developing and analyzing data for problem resolution and strategic planning; implementing, maintaining, and monitoring systems and their related subsystems; participating in projects and/or leading small- to medium-scale projects and activities related to City computer systems, data, and infrastructure; participating in design, programming, installation, and/or implementation of information systems; planning, analyzing, designing, implementing, coordinating, and scheduling processes, procedures, and strategies for systems that function or communicate across multiple platforms; supporting computing processes executed across multiple platforms and/or networks; and utilizing monitoring, forecasting, trend analysis, and/or reporting tools. Ensures all work is done in alignment with City and IT long-term strategies. This class is also responsible for performing related duties as required. Project management duties may include: estimating task duration and complexity; developing work plans and scheduling target completion dates; informing customer and management of project status; coordinating efforts of team members; reviewing adherence to policies and procedures; and reviewing results with and motivating team members. This class is distinguished from the IT Engineer III by the latter’s responsibility to provide the highest technical leadership, primary and secondary support for highly complex systems or products, and may provide leadership for multiple medium- to large-scale projects concurrently. The IT Engineer II is distinguished from the IT Engineer I by its responsibility for independently performing highly technical application or product support, and/or leading medium- to large-sized projects. As experience increases, work may include identifying and documenting business process requirements and automation opportunities, assisting the customer in new project definition, prioritization, and preparation of project documents and management reports. This class has a high level of responsibility for supported systems and projects and may be responsible for the success of medium- to large-sized systems. This class provides technical and design guidance for projects and systems, and highly specialized, advanced technical guidance may be needed from higher-level classes. This class provides technical leadership for one or more specific areas and may provide technical mentoring to any lower-level classes. Incumbents in this class assist management in planning, directing, and coordinating operational or procedural matters to meet goals and objectives and may function as customer liaison, project leader, and/or technical advisor. Employees in this class are required to participate in team on-call support, 24 hours a day, seven days a week. This class is FLSA exempt-computer professional. (Part-time employees in this class are FLSA nonexempt.)" We need to keep all that. We'll break into bullet points but ensure we don't lose any detail. Could group similar items but must preserve all info; we can split into multiple bullet points each covering a distinct duty. We'll create bullet list items for each sentence or clause. Let's list: - Ensures high performance, availability, and security across network platforms supporting the Mesa Public Safety Support Department, Police, and Fire, including all systems necessary for Computer Aided Dispatch (CAD). - Proactively monitors and maintains critical network environments. - Implements firmware and software configurations. - Performs advanced diagnostics and troubleshooting. - Documents changes for knowledge transfer. - Develops QA processes to improve change success rates. - Requires expert-level knowledge of network protocols, routing, switching, firewalls, and security technologies. - Requires strong understanding of server OS, virtualization, enterprise storage, and backup systems essential to public-safety operations. - Ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience. - Provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure, requiring in-depth knowledge of the City’s platforms and environment to meet availability and performance goals. - Applies to Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; and Server, Storage, and Backup. - Leadership skills: performing independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure. - Provides quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings. - Supervises and coordinates day-to-day activities of technical staff (by assignment) of usually three or less direct reports. - Performs primary and secondary highly technical application or product support within one of the technical support areas listed. - May perform technical and/or project leadership for a medium- to large-size project using PMO standard methodologies or concurrent small- to medium-scale project management. - Responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams. - Common duties include: - Performing work on multiple assignments simultaneously such as configuration, integration, development, testing, and resolution of problems for systems. - Assessing, troubleshooting, and following established guidelines in the escalation of hardware, software, and networking problems. - Initiating and/or maintaining Incident Reports (IRs) using an on-line incident management system. - Assisting with research, evaluation, and implementation of new technologies and/or packaged software. - Installing and supporting hardware and/or software. - Preparing and/or updating system documentation. - Controlling changes in system environments to ensure stable and reliable delivery of computer resources. - Coordinating and mentoring staff. - Developing and analyzing data for problem resolution and strategic planning. - Implementing, maintaining, and monitoring systems and their related subs