Network Security Engineer II

Key Responsibilities

• Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues.
• Maintain and monitor all related infrastructure.
• Ensure the control, integrity, and accessibility of the cloud environment.
• Implement large, complex enterprise-class solutions.
• Lead tasks relating to system architecture enhancements, problem management, fleet.
• Lead Workload/Workforce Management and Optimization related tasks.
• Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business.
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships.
• Share knowledge with other Engineers and Administrators on the support floor.

Qualifications

• A High School Diploma is required.
• A Bachelor's degree in computer science or related field of study is preferred.
• A Minimum of three years of relevant experience.
• Cisco Certified Network Associate (CCNA) is required.
• Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred.
• Ability to work with F5 load balancers.
• Experience with Palo Alto firewalls.
• Knowledge of ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling.
• Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems.
• Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN).
• Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications.
• Excellent communication skills and the ability to articulate complex scenarios with clear solutions.
• Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

About Rackspace Technology

Rackspace Technology is the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.