Network Infrastructure Task Lead

About the role

Transform technology into opportunity as a Network Infrastructure Task Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As a Network Infrastructure Task Lead you will help ensure today is safe and tomorrow is smarter.

Responsibilities

• Oversee the day-to-day availability, performance, and health of multiple enterprise networks, ensuring services remain reliable, secure, and responsive to mission requirements.
• Proactively monitor network infrastructure and critical services, identifying performance degradation and outages.
• Coordinate Tier 1–3 troubleshooting and escalation, manage operational priorities, track incidents through resolution, and ensure established SLAs, availability targets, and performance standards are consistently achieved for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.
• Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis, performance monitoring and vendor diagnostic tools.
• Analyze utilization, latency, packet loss, availability, bandwidth, capacity trends, and proactively address emerging performance or scalability constraints.
• Establish priorities, assign technical resources, monitor ticket and problem queues, enforce escalation procedures, track SLAs/KPIs and ensure effective Tier 1/Tier 2/Tier 3 coordination.
• Ensure network changes, upgrades, configurations and maintenance activities follow approved standards, testing, documentation, rollback, and change-control processes.
• Maintain secure networks through firewalls, VPNs, segmentation, identity-controlled access encryption and Zero Trust principles.
• Oversee routing, switching, VLANs, VRFs, VPNs, network segmentation, and traffic-engineering capabilities to maintain controlled communications.
• Maintain continuous visibility into network health, availability, utilization, faults, security events, capacity and service degradation.
• Coordinate response to outages and service degradation, establish technical priorities, manage escalation, conduct root-cause analysis, and implement corrective actions to prevent recurrence.
• Ensure network diagrams, configuration, inventories, SOPs, technical baselines, change records, and compliance documentation remain accurate and current.
• Coordinate across Cybersecurity, Systems, Services, Unified Communications, Service Desk, FMV, Vendors, and Leadership to align network operations with organizational priorities.
• Provide oversight to all technology refreshes, deployment migrations, new capabilities, system integrations, infrastructure modernization while minimizing operational risk.

Requirements

• 5+ years of related experience.
• Applicable DoW 8140 or DoW 8570 Certification.
• Top Secret/SCI clearance (must currently possess and be able to obtain).
• US Citizenship required.

Qualifications

• Strong communication skills.
• Eagerness to learn new technologies and take on additional responsibilities over time.
• Knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.
• Strong analytical skills with a focus on troubleshooting and diagnosing network issues.
• Ability to communicate technical issues clearly and professionally with non-technical staff.
• Respond to escalated user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.
• Work closely with peers and other departments to ensure seamless network operations and assist with ongoing projects/tasks.
• Ability to work weekends and evening hours as needed.

Preferred Skills

• Associate’s degree in information technology, Computer Science, or related field.
• Cisco Certified CCNA, CCNP.
• Experience with USCENTCOM and familiarity with its mission.
• Knowledge and familiarity with USCENTCOM’s IT environment.

Location

Onsite – Tampa, FL

Pay

The likely salary range for this position is $129,200 – $174,800. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40. Travel Required: Less than 10%. Telecommuting Options: Onsite. Work Location: USA FL MacDill AFB. Additional Work Locations: Total Rewards At GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.