Lead Network Infrastructure

Location: Northborough, MA | Contract (6+ Months) | Onsite with ability to travel to remote locations; mileage reimbursed | On-call support during weekends/holidays as requested

Responsibilities

• Demand Intake & Prioritization
  • Facilitate intake reviews with business stakeholders, architects, platform owners, and engineering teams.
  • Coordinate the collection of business value, scope, requirements, assumptions, and success criteria.
  • Support demand sizing, prioritization, and backlog management processes.
  • Maintain intake records and ensure governance requirements are met.
• Delivery Coordination
  • Coordinate delivery activities across network engineering, architecture, operations, security, and external vendors.
  • Schedule and facilitate kickoff meetings, status reviews, stakeholder updates, and delivery checkpoints.
  • Track project milestones, risks, issues, dependencies, and action items.
  • Escalate blockers and drive resolution across multiple teams.
• Stakeholder Management
  • Act as the primary coordination point for business stakeholders throughout the delivery lifecycle.
  • Communicate project status, risks, timelines, and key decisions.
  • Manage deployment communications and stakeholder notifications.
• Governance & Reporting
  • Maintain delivery dashboards, KPIs, Jira boards, and portfolio reporting.
  • Ensure accurate tracking of demand status from intake through completion.
  • Support quarterly planning, prioritization activities, and leadership reporting.
  • Produce portfolio metrics and executive status summaries.
• Financial & Vendor Coordination
  • Coordinate purchase order requests and vendor engagements.
  • Track procurement activities and hardware delivery milestones.
  • Support invoice reconciliation and closure activities.
  • Assist with budget tracking and cost reporting.
• Delivery Closure
  • Confirm business acceptance of delivered solutions.
  • Ensure documentation, reporting, and system updates are completed.
  • Coordinate final project closure activities.
  • Capture lessons learned and process improvements.

Requirements

• 5+ years of experience in delivery coordination, project management, service delivery, or PMO functions.
• Experience supporting enterprise infrastructure, networking, telecommunications, or technology organizations.
• Strong stakeholder management and communication skills.
• Experience managing multiple concurrent initiatives and competing priorities.
• Working knowledge of project delivery methodologies and governance processes.
• Experience with Jira, ServiceNow, Microsoft Teams, Excel, PowerPoint, and reporting tools.
• Ability to effectively coordinate cross-functional technical teams.

Preferred Qualifications

• Experience supporting network infrastructure, WAN, LAN, SD-WAN, wireless, DNS, DHCP, IPAM, cloud networking, or telecommunications environments.
• Experience working with engineering, architecture, and operational support teams.
• Knowledge of portfolio management and demand intake processes.
• Financial tracking, procurement, or vendor management experience.
• PMP, PRINCE2, SAFe, Lean Portfolio Management, or similar certifications.