Network Infrastructure Services

Job Description and Duties

This position may be filled at one of the following State Fund locations: Pleasanton, Sacramento and Vacaville.

Are you an analytical problem-solver who thrives on tackling technical challenges, improving systems and processes, and empowering others through training and support?

The Information Technology Associate supports the daily operation, maintenance, and troubleshooting of State Fund’s non enterprise data networks, including Wi-Fi, IoT devices, REM wall tablets, and related networked equipment. The incumbent performs routine to moderately complex technical tasks following established procedures and standards. The work supports network reliability, system functionality, and customer service for internal users. Complex or unusual issues are escalated to senior technical staff.

• Provide Tier 2 and Tier 3 support by troubleshooting routine connectivity or configuration issues and escalating issues that require advanced analysis.
• Monitor system alerts, perform initial triage, and take corrective action within established guidelines.
• Aid team in carrying out assigned portions of implementing approved technological solutions.
• Maintain accurate documentation of routine network changes, installations, and configurations under supervision.
• Support team members by providing basic technical assistance and communicating issues to senior staff.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

Additional Documents

To be considered, you must provide a fully completed STD 678 application, resume, and/or statement of qualifications if required. Alternative documents submitted in lieu of required Application, Resume, or Statement of Qualifications will not be accepted. Completed STD 678 must include duties performed, start and end dates, and hours worked per week for each position held.

Special Requirements

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period in accordance with the applicable bargaining contract. The salary range(s) included on this job posting do not reflect the reduction in pay.

Benefits

State Fund employees are eligible for a number of benefits. Our benefit package includes:

• Health Benefits Program (CalPERS)
• Retirement (CalPERS)
• Employer Health and Consolidated Benefits Contributions
• Dental, Vision
• 401(k) and 457 Deferred Compensation Plans
• Employee Assistance Program
• Group Legal Services Insurance
• Holidays, Vacation/Sick/Other Paid Leave
• Flex Elect Reimbursement Program
• Wellness and Recognition
• Alternate Work Schedules
• Transit Pass Program
• Tuition Reimbursement
• Dependent Scholarship Program
• Leadership Training
• Mentoring Program

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Tina Sherel
(800) 499-8668
TSherel@scif.com