Network Infrastructure Construction Quality Program Manager , Global Quality Team

About the role

Work with construction teams to integrate quality assurance into data center network pathway infrastructure construction throughout the project lifecycle. You'll participate in construction design reviews, page turns, and reviews for construction documents, providing Quality Assurance representation to ensure standards are met during construction.

Responsibilities

• Own Quality Assurance related programs to drive world-class quality in network infrastructure in the new construction of Data Centers to achieve the best operating, lowest cost infrastructure in the world.
• Review cable tray designs against Amazon's Policies and Industry Standards and define acceptance checklists for each build milestone.
• Partner with Construction Management team and Technical Infrastructure Project Manager to ensure network pathway infrastructures are built according to design documents and build project milestones, document early signals for risks and escalate to respective owners for remediations.
• Influence construction partners and stakeholders through quality mechanisms and standards to drive consistent high-quality deliverables across all network pathway infrastructure projects. Establish frameworks for cross-functional collaboration that result in sustained quality improvements.
• Capture requirement variants between approved design and physical installation and collaborate with onsite teams and design teams to close gaps in pathway infrastructure installation methods.
• Define and maintain Quality Assurance documents including inspection checklists and installation requirements from design specifications, Quality Assurance standard operating procedures, Global Design Standards documents, Global Installation Best Practice Guidelines, Product Specifications for Inside Plant cable routing, and Quality Issue trackers.
• Monitor installations and collect lessons learned on network pathway quality to drive continuous improvement across the program.
• Drive Network Pathway Infrastructure Quality Training Programs, and the creation of training materials, to support Construction teams and provide reference guidelines for vendors.
• Define quality and operational metrics related to construction performance, establish measurement frameworks, and analyze data to drive strategic improvements and inform decision-making.

Qualifications

• 3+ years of technical infrastructure management experience
• 3+ years of technical program management experience
• Experience managing and delivering product quality or testing
• Bachelor's degree in Telecommunications, Mechanical, or Structural Engineering
• 4+ years of experience in network pathway infrastructure design or installation in data center environments
• Proficiency of NEMA VE1/VE2 or IEC 61537 for cable tray construction and installation
• Experience using one or more of the following CAD technologies; AutoCAD, Rhino, Revit, SolidWorks, CREO, BIM360, SketchUp or KeyShot