Network Implementation - Senior Network Engineer, Implementation

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations. From its unmatched range of services, ECI provides stability, security, and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management trust ECI.

About the role

ECI has an exciting opportunity for an experienced Senior Network Engineer to join the Global Implementations team. This team designs and deploys network infrastructures (both on-prem and cloud) for globally distributed clients, ensuring optimal performance, security, and scalability. This is a hybrid role requiring onsite presence a minimum of 3 days per week. Core hours align with U.S. working hours but may extend outside these hours for projects and client support.

Responsibilities

• Design, implement, and maintain client local area networks (LAN), wide area networks (WAN), and wireless network infrastructure.
• Provide customer support to clients located across the globe.
• Troubleshoot and resolve complex issues related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
• Collaborate with relevant teams, departments, or external parties to resolve cases requiring specialized knowledge or resources.
• Serve as the ultimate escalation point for critical network incidents and outages, leading response efforts and coordinating with cross-functional teams to minimize downtime.
• Provide technical leadership and guidance to the network services team, mentoring junior members and promoting best practices for network design, implementation, and troubleshooting.
• Research and evaluate emerging technologies, products, and solutions relevant to the organization’s strategic objectives, identifying proof-of-concept opportunities aligned with business needs.
• Engage proactively with clients to understand their unique network requirements and engineer tailored solutions that align with their goals.
• Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.

Requirements

• Bachelor’s Degree in a related field or equivalent combination of education and experience.
• 5+ years of relevant work experience with exposure in product organizations.
• CCNP certification.
• Advanced routing and switching knowledge, with expertise in Cisco Nexus switching, BGP, and OSPF protocols.
• Ability to design enterprise networks.
• Knowledge and experience in public cloud technologies (AWS/GCP/Azure).
• Expertise in Palo Alto firewalls, including Global Protect design and implementation with certificates, VPNs, failover, SSL decryption, and content filtering.
• Experience with FortiGate and Cisco FTD.
• Experience with Cisco traditional and SD-WAN routers, Catalyst, and Nexus switches.
• Exceptional written and oral communication skills.
• Strong interpersonal skills, with a focus on rapport-building and managing expectations.
• Highly self-motivated and directed, thriving in a fast-paced team environment.
• Sharp attention to detail with proven analytical and critical thinking skills.
• Effective time management and excellent prioritization skills.

Preferred Qualifications

• CCIE certification.
• Experience with SonicWall network devices.
• Financial Services Industry experience.

Benefits

• Flexible PTO.
• Health benefit eligibility starting the first of the month.
• Life insurance.
• Pet insurance.
• 401K.

Pay

Up to $140,000 annually.