Senior Network Engineer, Implementation

About the role

The Global Implementations team at ECI is seeking an experienced Senior Network Engineer to design and deploy network infrastructures both on-prem and in the cloud for our global clients. The role requires optimal performance, security, and scalability.

Responsibilities

• Design, implement, and maintain the client’s LAN, WAN, and wireless network infrastructure.
• Provide customer support to clients located across the globe.
• Troubleshoot and resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
• Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
• Serve as the ultimate escalation point for critical network incidents and outages. Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
• Lead the network services team, provide technical leadership and guidance, mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
• Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives. Identify Proof of Concept (PoC) opportunities that align with business needs and technical requirements.
• Engage proactively with clients to understand their unique network requirements and collaboratively engineer tailored solutions that align with their goals.
• Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.

Requirements

• Bachelor’s Degree in related field or equivalent combination of education and experience
• 5+ years of relevant work experience with exposure in product organizations
• CCNP Advance routing and switching knowledge
• Expert in Cisco Nexus switching, BGP and OSPF protocols
• Knowledge and experience in public cloud technologies - AWS/GCP/Azure
• Expert in Palo Alto firewalls. Global Protect design and implementation with certificates, VPNs, Failover, SSL decryption, content filtering etc.
• FortiGate and Cisco FTD experience
• Experience with Cisco traditional and SDWAN routers, catalyst, and Nexus switches

Qualifications

• Exceptional written and oral communication skills
• Exceptional interpersonal skills, with a focus on rapport-building and managing expectations
• Highly self-motivated and directed, in a fast-paced team environment
• Sharp attention to detail with proven analytical and critical thinking skills
• Effective time management and excellent prioritization skills

Skills

• CCIE a plus
• Financial Services Industry experience

Benefits

At ECI, we offer a competitive compensation package including a maximum annual salary of $130,000, flexible PTO, health benefits eligibility the first of the month, life insurance, pet insurance, and a 401K plan. We also provide a range of additional perks such as professional development opportunities, recognition programs, and a supportive work environment.

Pay

$130,000 annually

Schedule

Hybrid role with a minimum of 3 days per week onsite and flexibility for core hours and occasional off-hours work as needed for projects and client support.