Jobs · Information Technology · Ohio

Network Engineer, Operations & Support

Meta · New Albany, OH · 3 wk ago
Information Technology$107k–$159k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes description. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: EEO, legal, etc. Also remove application instructions. Keep substantive info. We need to parse the posting. Key parts: - Intro: "Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) DC Capacity & Network team. In this role, you will support the deployment, integration, and ongoing operational health of network infrastructure across Meta's global site portfolio. You will work at the intersection of structured cabling, IP networking, and physical layer systems to ensure reliable connectivity for hyperscale data center and campus environments. Collaborating with network design, engineering, and cross-functional partners, you will help drive scalable deployment strategies, resolve complex network incidents, and improve operational processes that underpin one of the world's largest and most dynamic network infrastructures." That's about the role. - Then "Network Engineer, Operations & Support Responsibilities:" followed by bullet list (actually sentences separated by line breaks). We'll treat as list items. List items: 1. Support the deployment and integration of network infrastructure across Meta's site portfolio, including structured cabling, fiber connectivity, switching, and routing systems in data center and campus environments 2. Collaborate with cross-functional teams, managed service providers, and third-party vendors to investigate and resolve complex network incidents and site events affecting edge, access, and core infrastructure 3. Identify operational improvement opportunities across deployment workflows, change management processes, and support procedures to increase efficiency, reliability, and standards compliance 4. Partner with network design and engineering teams to provide field-level feedback that informs future infrastructure designs, cabling standards, and scalability requirements 5. Analyze operational data including fault trends, deployment metrics, and vendor performance to identify systemic issues and drive prioritized corrective actions 6. Ensure accuracy and completeness of network asset records, documentation, and operational runbooks to support consistent and auditable site operations 7. Collaborate with automation and tooling teams to identify opportunities for reducing manual operational tasks, and in some cases directly implement lightweight solutions to address recurring operational gaps 8. Provide technical guidance to external vendors and field technicians to direct installation, repair, and validation activities in accordance with Meta's network standards 9. Communicate clearly on project status, incident outcomes, and operational metrics to stakeholders across engineering, operations, and site services teams 10. International and domestic travel may be required up to 25% of the time depending on business needs That's responsibilities. - Minimum Qualifications: list. List items: 1. Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta 2. Experience working with cross-functional teams and external vendors to execute network deployments, change management activities, or incident resolution at scale 3. 2+ years of experience deploying, operating, or supporting large-scale network infrastructure including structured cabling, fiber optic systems, and IP networking in data center or campus environments 4. Experience analyzing operational datasets or metrics to identify trends, prioritize issues, and support data-driven decision making in a network operations context 5. Experience troubleshooting and root-causing network incidents across physical, data link, and network layers in enterprise or data center environments 6. 2+ years of hands-on experience with network hardware platforms and physical layer infrastructure, including switches, routers, fiber/copper test equipment, and associated installation tooling - Preferred Qualifications: list. List items: 1. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 2. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 3. Experience working within or alongside a Network Operations Center (NOC) environment, including managing against SLAs and contributing to continuous improvement programs 4. Demonstrated use of AI tools to optimize operational workflows, automate documentation, or accelerate troubleshooting and root cause analysis 5. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 6. Familiarity with hyperscale data center physical infrastructure including rack elevations, structured cabling standards, fiber optic plant design, and power and cooling considerations 7. Experience with enterprise or service provider network hardware platforms such as Arista, Cisco, Juniper, or Nexus data center switching platforms - About Meta: paragraph about Meta. Might be considered "About the company" but not required sections. Could be included as "About Meta" but not in list of allowed headings. The allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put About Meta under "About the role"? Probably not. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., meaning those are examples, but we should only include sections when posting has real specific content. The posting includes "About Meta" which is not exactly one of those examples but could be considered "About the role"? Probably not. However we could include a section "About the role" for the introductory paragraph. Then responsibilities, requirements (minimum qualifications), qualifications (preferred qualifications). Skills maybe not separate; we could combine skills into qualifications. Benefits, Pay, Schedule: we have Pay info: "$106,995/year to $159,000/year + bonus + equity + benefits". Also mention benefits. So we can include Pay and Benefits sections. Schedule: travel up to 25% - that's schedule/travel. Could be included under Schedule. Thus sections: - About the role (intro paragraph) - Responsibilities (list) - Requirements (minimum qualifications) - Qualifications (preferred qualifications) - Pay (salary range) - Benefits (mention benefits) - Schedule (travel up to 25%) We should not include Skills unless we have specific skills list; we could omit. We must not repeat job title as heading. Good. We must not include boilerplate like EEO, legal, etc. Remove About Meta? Actually About Meta is not boilerplate; it's company description. Could be included maybe under "About the role"? But we already have About the role. Could add a separate section "About Meta" but not in allowed headings; maybe we can incorporate into About the role? The instruction says use those headings as examples; we could still add other headings if needed, but better to stick to those. The About Meta paragraph is not essential for the role; but it's substantive. However we could drop it as it's not required. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep About Meta info. If we don't have a heading for it, we could put it as a

without heading? The instruction says use

for section headings (e.g. About the role, Responsibilities...). It doesn't forbid having other headings, but says use

for section headings (e.g...). Likely they expect us to use those headings for sections we include. We could include a section "About Meta" as

About Meta

. That's not in the list but still a heading. The examples are not exhaustive. So we can include About Meta. Thus sections: About the role, Responsibilities, Requirements, Qualifications, About Meta, Pay, Benefits, Schedule. Check if any section content is placeholder like "commensurate with experience" - we have none. Now craft HTML. We'll output:

About the role

Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) DC Capacity & Network team. In this role, you will support the deployment, integration, and ongoing operational health of network infrastructure across Meta's global site portfolio. You will work at the intersection of structured cabling, IP networking, and physical layer systems to ensure reliable connectivity for hyperscale data center and campus environments. Collaborating with network design, engineering, and cross-functional partners, you will help drive scalable deployment strategies, resolve complex network incidents, and improve operational processes that underpin one of the world's largest and most dynamic network infrastructures.

Responsibilities

  • Support the deployment and integration of network infrastructure across Meta's site portfolio, including structured cabling, fiber connectivity, switching, and routing systems in data center and campus environments
  • Collaborate with cross-functional teams, managed service providers, and third-party vendors to investigate and resolve complex network incidents and site events affecting edge, access, and core infrastructure
  • Identify operational improvement opportunities across deployment workflows, change management processes, and support procedures to increase efficiency, reliability, and standards compliance
  • Partner with network design and engineering teams to provide field-level feedback that informs future infrastructure designs, cabling standards, and scalability requirements
  • Analyze operational data including fault trends, deployment metrics, and vendor performance to identify systemic issues and drive prioritized corrective actions
  • Ensure accuracy and completeness of network asset records, documentation, and operational runbooks to support consistent and auditable site operations
  • Collaborate with automation and tooling teams to identify opportunities for reducing manual operational tasks, and in some cases directly implement lightweight solutions to address recurring operational gaps
  • Provide technical guidance to external vendors and field technicians to direct installation, repair, and validation activities in accordance with Meta's network standards
  • Communicate clearly on project status, incident outcomes, and operational metrics to stakeholders across engineering, operations, and site services teams
  • International and domestic travel may be required up to 25% of the time depending on business needs

Requirements

  • Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
  • Experience working with cross-functional teams and external vendors to execute network deployments, change management activities, or incident resolution at scale
  • 2+ years of experience deploying, operating, or supporting large-scale network infrastructure including structured cabling, fiber optic systems, and IP networking in data center or campus environments
  • Experience analyzing operational datasets or metrics to identify trends, prioritize issues, and support data-driven decision making in a network operations context
  • Experience troubleshooting and root-causing network incidents across physical, data link, and network layers in enterprise or data center environments
  • 2+ years of hands-on experience with network hardware platforms and physical layer infrastructure, including switches, routers, fiber/copper test equipment, and associated installation tooling

Qualifications

  • Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
  • Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
  • Experience working within or alongside a Network Operations Center (NOC) environment, including managing against SLAs and contributing to continuous improvement programs
  • Demonstrated use of AI tools to optimize operational workflows, automate documentation, or accelerate troubleshooting and root cause analysis
  • Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
  • Familiarity with hyperscale data center physical infrastructure including rack elevations, structured cabling standards, fiber optic plant design, and power and cooling considerations
  • Experience

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