Network Engineer, NetOps Infrastructure

About the role

Our data centers carry real-time voice, video, and messaging for customers worldwide. When a call degrades, someone notices immediately. Our availability target is 99.999%, and we hold it. You'll join an infrastructure team that owns routers, switches, firewalls, and load balancers across our global data center footprint. This is production infrastructure.

The NetOPS Infra team spans the US, EU, and India. Because we're distributed across time zones, coverage follows the sun: you work your own business hours, five days a week. No night shifts. Occasional weekend work during planned maintenance windows, and that's rare.

Responsibilities

• Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the host
• Handle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checks
• Deliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacity
• Work directly with platform and application teams instead of handing tickets across a wall
• Support Lab, Stage, and Regression alongside production

Requirements

• 3+ years running production networks — ISP, enterprise, or data center
• Real depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the feature
• Routing and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation
• Tunneling: GRE, IPIP, IPSec
• Firewalls, both vendor platforms and iptables / firewall
• Strong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineer
• Enough server-side context (bare metal, hypervisors, containers) to follow a problem past the switch port
• Hands-on Juniper experience across routing, switching, and security platforms

Nice to have

• EVPN/VXLAN, MC-LAG, ECMP, MPLS
• High availability and clustering
• Load balancing (A10, F5, IPVS)
• Scripting for your own workflows — Bash, Python, NETCONF, PyEZ, Ansible
• Cloud networking
• NetBox, Zabbix, VictoriaMetrics, Grafana

You'll sit in an infrastructure team, not automation — but if you like writing scripts to make your own work easier, you'll be in good company.

Working with AI

We're an AI-forward engineering org, and we mean it operationally. Engineers get free access to AI assistants under our company usage policies, and we expect them to be part of your daily workflow — config review, log analysis, scripting, documentation.

• You've used AI assistants on real engineering work, not just tried them
• You can scope a prompt well and iterate when the first answer is wrong
• You verify before you trust. Confidently wrong output is the failure mode that matters in production. Validate against docs and lab testing
• You follow data-handling policy on what goes into external tools

Why this team

Global scale, real-time traffic, and an availability bar that makes the work interesting. You'll own systems rather than tickets, and there's a strong automation and tooling practice next door if you want to move that way later. If most of this fits and some of it doesn't, apply anyway.

Benefits

• Comprehensive medical, dental, vision, disability, life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
• Voluntary supplemental health coverage and life insurance
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits (IVF, Preservation, Adoption etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services that provide legal advice, document creation and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee 1:1 coaching, perks and discounts program

Pay

If you are hired in Denver, CO, the compensation range for this position is between $108,400 and $132,200 for full-time employees, in addition to eligibility for variable pay, equity, and benefits.