Network Engineer Intern

About the role

The Winsupply Internship Program offers students a unique opportunity to build valuable skills through immersive classroom learning, off-site training, and a collaborative capstone project. The program is structured to promote professional development by offering mentorship, meaningful networking opportunities, and hands-on experience in real-world projects. Participants will not only develop their careers but also make a significant impact within the Winsupply organization, contributing to innovative solutions and long-term success.

Responsibilities

• Initial point of contact for escalation issues for connectivity and network performance.
• Provision and deploy network equipment and troubleshoot connectivity issues.
• Communicate and work with other technical teams to design effective solutions, identify technical requirements, and develop project plans to execute the delivery of the solution.
• Support in troubleshooting and resolving operational issues related to network and server equipment.
• Participate in scheduled maintenance and updates, following established procedures.
• Assist in conducting regular audits of network operations assets and inventory.
• Monitor network performance and respond to alerts in a timely manner.
• Help maintain network security protocols, including monitoring access logs and enforcing security policies.
• Support network testing, ensuring system integrity and availability.
• Plan and estimate projects and track progress using software applications including Jira, Cherwell, Smartsheet, etc.
• Constantly learn new technologies and skills via media, courses, or new applications.
• Provide wireless network design and support.
• Assist in data center cleanliness, organization, and safety protocols.
• Support the documentation and updating of standard operating procedures (SOPs) and other relevant documentation.
• Participate in the maintenance of fire suppression, HVAC, and other critical systems within the facility.
• Work closely with network operations staff to learn best practices and operational procedures.
• Participate in team meetings and training sessions to enhance knowledge of network operations.
• Contribute to special projects as assigned, including data analysis and process improvement initiatives.

Competencies for Success

• Communication Skills
• Proactiveness
• Adaptability
• Ability to work both independently and collaboratively
• Problem solving
• Networking skills
• Self-motivation
• Willingness to learn
• Critical thinking
• Integrity

Qualifications

• Currently enrolled in an accredited university or college, either at the undergraduate or master’s level.
• One semester post-graduation

Physical Demands

• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.