Network Engineer III - DevOps

About the role

At QTS Data Centers, we are Proudly Powered by People. Our team members are the cornerstone of our culture, innovation, and growth. They are mission-driven, resourceful, and committed to making a positive impact in the communities where we live and work.

Responsibilities

• Streamline automation, visibility, and reliability improvements for QTS technology.
• Able to work across multiple programming languages, third party tools and integrations, and software and hardware.
• Establish and meet SLOs on reliability for QTS products and infrastructure.
• Ensure that operational technologies are integrated within QTS monitoring tools to increase visibility of potential issues to proactively reduce risk and maximize the availability of IT infrastructure & services while improving Mean Time to Restore during outages.
• Diagnose, troubleshoot and resolve external customer and QTS Network issues.
• Facilitates meetings to determine feature design requirements from stakeholders.
• Serves as a member of a highly functional team to deliver superior, predictable and reliable services in a dynamic IT service provider environment.

Qualifications

• Bachelor’s degree in a related field or equivalent professional experience.
• Seven or more years of network engineering experience.
• Strong knowledge of networking concepts, protocols, and technologies, such as TCP/IP, BGP, OSPF, VLANs, VPNs, SDN, and cloud networking.
• CCNA
• Experience working in a Data Center environment.
• Preferred qualifications include:
• Python
• Ansible
• PowerShell
• Javascript/JSON/REST API
• or equivalent engineering professional certification for a relevant DevOps/SRE technology
• CCNP or CCIE

Skills and Abilities

• Thinking, analytical, and problem solving skills.
• Excellent interpersonal and verbal communication skills - Ability to interface with all levels of the organization and customers with varied levels of technical knowledge.
• Excellent written communication skills.
• Flexibility; ability to thrive in a fast-paced, interrupt-driven environment.
• Expert ability to write infrastructure as code and manage updates to associated playbooks and code repositories via best practice Agile and release management.
• Expert understanding of scripting (e.g, PowerShell, Python, Ansible, etc.).
• Proficient ability to configure network virtualization technologies (NSX).
• Proficient understanding of BGP peering, HSRP and IP subnetting.
• Proficient understanding of SNMP, SMTP, DHCP, DNS.
• Proficient in utilizing CI/CD and orchestration tool(s) in support of code testing and automation (Jenkins, Chef, Ansible Tower).
• Proficient in developing monitoring solutions across various technologies that increase overall system reliability.
• Proficient in understanding, integrating, and developing API based solutions.

Benefits

• Roth and Traditional 401(k) matching contributions with immediate vesting.
• Generous PTO, Paid Volunteer Days Plus Floating Holidays.
• Stock Purchase Plan (SPP).
• 11 paid Holidays Annually/Holiday compensation when worked.
• Pet and Legal Insurance.
• Q-Rest Sabbatical Program.
• Q-Anniversary Service Award Program.
• Parental Leave for primary and secondary caregivers.
• Military Benefits Package.
• QTS Charitable Matching Gift Program.
• QTS Scholarship for Employee Dependents.
• QTS Crisis Fund.
• Tuition Reimbursement Program.