DevOps / Network Engineer

About The Company Mode.Inc is a pioneering technology company that manages a diverse portfolio of innovative businesses, including Mode Mobile. The company has developed EarnOS, a revolutionary software platform that transforms ordinary smartphones into "EarnPhones," enabling users worldwide to monetize their mobile activities such as streaming, gaming, and shopping. Mode.Inc’s mission is to empower users to profit from their data and attention, fostering an inclusive ecosystem where users are turned into earners and, ultimately, owners through stock ownership based on their engagement. With a user base exceeding 40 million across 170 countries, Mode.Inc has made significant strides in democratizing digital earnings. The company’s achievements include being ranked the Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500. Additionally, Mode Mobile’s reward-based super app, Mode Earn App, powers its proprietary smartphone, Mode Earn Phone, further exemplifying its commitment to innovation and user-centric solutions. About The Role Mode.Inc is seeking a skilled DevOps / Network Engineer to take ownership of the infrastructure supporting its newly acquired VPN product. This role involves working within a small, agile engineering team responsible for operating, stabilizing, and evolving the VPN infrastructure post-acquisition. The successful candidate will manage a globally distributed VPN network across multiple cloud providers, including AWS, and oversee the backend services that support it. The role offers an opportunity to support and enhance the infrastructure of additional acquired products over time. The engineer will inherit a live production environment, requiring a thorough understanding of existing systems, risk identification, and the implementation of automation, security, and cost-efficiency improvements. Emphasis will be placed on building reliable CI/CD pipelines, observability frameworks, and leveraging agentic AI tools to optimize workflows. This position requires close collaboration with engineering managers, backend, and mobile teams to ensure the infrastructure aligns with product reliability and performance goals, especially in regions where open internet access is critical. Qualifications 5+ years of professional experience in DevOps, SRE, or network engineering within an agile environmentHands-on expertise with AWS services including EC2, Lambda, S3, RDS/PostgreSQL, Route 53, IAM, VPC, and CloudWatchExperience with at least one additional cloud provider such as DigitalOcean, Vultr, Hetzner, or LinodeProficiency in Infrastructure as Code tools like Terraform and configuration management solutions such as AnsibleStrong background in Docker containerization and orchestration for managing multiple nodes across providersDeep knowledge of Linux system administration, networking (iptables/nftables, WireGuard, NAT, DNS, TLS), and traffic shapingExperience with observability and alerting tools such as Datadog, Prometheus, Grafana, or CloudflareProficiency in CI/CD pipelines using GitHub Actions or similar platforms with automated testing, deployment safety, and rollback mechanismsAutomation scripting skills in Python, Go, or BashHands-on experience operating VPN, proxy, or large-scale networking infrastructure, including WireGuard, Shadowsocks, OpenVPN, or IKEv2/IPsecStrong understanding of DNS, CDN/edge networks, IP reputation, geo-distribution, and resilience strategiesSecurity fundamentals including secrets management, encryption, least-privilege IAM, vulnerability scanning, and compliance standards (GDPR, CCPA, SOC 2)Proficiency with agentic AI tools for infrastructure automation, incident investigation, and documentationAbility to troubleshoot, participate in on-call support, and systematically improve operational systemsExcellent organizational, analytical, and communication skills, with a proactive and collaborative mindset Responsibilities Manage and optimize the globally distributed VPN network across multiple cloud providersMaintain and evolve the control plane and backend services supporting the VPN infrastructureImplement automation for deployment, scaling, monitoring, and incident response processesDevelop and maintain infrastructure as code, ensuring reliable, repeatable, and version-controlled configurationsMonitor system health, perform troubleshooting, and respond to incidents promptly to minimize downtimeIdentify security vulnerabilities and implement best practices for secrets management, encryption, and access controlCollaborate with product and engineering teams to ensure infrastructure reliability, performance, and cost-efficiencyLeverage AI-powered tools to automate operational workflows, incident investigations, and documentationSupport the onboarding and integration of additional acquired products into the infrastructure ecosystemContinuously assess risks, optimize costs, and improve system resilience against outages and censorship blocksParticipate in on-call rotations, providing 24/7 support for critical infrastructure components Benefits Competitive salary and performance-based incentivesComprehensive health, dental, and vision insurance plansFlexible work hours and remote work opportunitiesProfessional development and training budgets to support continuous learningOpportunity to work on innovative, impactful projects that promote internet freedom and privacyCollaborative and inclusive company culture that values transparency and open communicationStock ownership opportunities based on engagement and contributionParticipation in a fast-growing, award-winning company recognized for innovation and growth Equal Opportunity Mode.Inc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage all qualified individuals residing in the USA to apply and join our team.