Network Engineer - Cloud

About the Role

The Network Engineer – Cloud will architect, design, and implement cloud-based IT solutions following best practices and customer requirements. The role involves assessing customer needs to create secure, scalable, and supportable cloud and hybrid infrastructure solutions aligned with business, technical, and security objectives. The Engineer will design, install, and configure cloud and hybrid environments, integrating on-premises networks with cloud services, including servers, storage, identity services, security, and networking devices.

Additionally, the Engineer will document, demonstrate, and transfer knowledge of each solution to customers for future support, providing written documentation such as configurations, procedures, implementation details, and diagrams.

Responsibilities

• Architect, design, configure, test, and deploy cloud and hybrid network solutions.
• Evaluate customer requirements and create scalable cloud and hybrid infrastructure designs, including network topology, connectivity, identity, security, compute, storage, and migration considerations.
• Design, configure, test, deploy, and monitor Identity Management and MFA solutions.
• Develop and maintain technical solution documentation, including architecture diagrams, configuration standards, implementation plans, and support procedures.
• Provide subject-matter expert (SME) training and mentorship to peers as needed.
• Troubleshoot networking issues, including routing, speed, and QoS.
• Stay current with and evaluate new technologies.
• Configure and support Entra ID/Active Directory, DNS, DHCP, VPN, and other common technologies based on customer needs.
• Resolve escalated issues and tasks from NOC Level 2 technicians.
• Create, maintain, review, and update technical documentation of cloud solutions.
• Deliver network assessments and consulting engagements, including recommendations for cloud and hybrid infrastructure improvements.
• Perform on-site customer visits to troubleshoot and repair networking equipment.
• Build cloud infrastructure, including Azure VMs, Azure VPNs, Entra ID, and Microsoft Intune.
• Define and implement Role-Based Access Control (RBAC) policies.

Requirements

• Experience designing and architecting cloud and hybrid infrastructure solutions.
• Experience integrating on-premises infrastructure with cloud environments, including secure network connectivity, identity, access management, and virtualized workloads.
• Proficiency in networking concepts, including IP addressing/subnetting, VLANs, port aggregation, DNS, DHCP, RDP, LDAP, Palo Alto, and Cisco.
• Experience with MFA, SSO, and federated identity technologies.
• Familiarity with SonicWall, Palo Alto, UniFi, Cisco, Meraki, or HP networking equipment.
• Experience with virtualization technologies like VMware and Hyper-V.
• Ability to support and troubleshoot server-based software issues with Microsoft Windows Server 2016 and newer, Microsoft Windows Active Directory, Entra ID, Microsoft 365, Microsoft PowerShell, major anti-virus solutions, and enterprise-class backup solutions.
• Experience with Microsoft Hyper-V, VMware ESXi, and/or Proxmox.
• Some knowledge of Linux server environments.
• Ability to troubleshoot and resolve escalated end-user identity and MFA issues.
• Willingness to travel as needed.