Network Director

Essential Functions

• Provides leadership and operational oversight for an assigned network with responsibility for multiple and diverse service lines, including varied residential/in home services, community day and employment services, PACE transportation services, agency-operated businesses and facilities, and the Trinity School.
• Represents Trinity Services and develops effective relationships with referral sources, funding entities, families, school districts, community organizations, businesses, regulatory agencies, and other external stakeholders.
• Provides direction and fosters collaboration across assigned service lines to ensure coordinated, person-centered service delivery, continuity of supports, and consistent implementation of organizational priorities.
• Ensures high-quality, person-centered services that promote dignity, choice, community inclusion, and meaningful outcomes through regular presence across assigned program sites to monitor service quality, staff engagement, leadership effectiveness, and environmental conditions.
• Implements organizational and departmental priorities while supporting Trinity Services' mission, vision, values, culture, and strategic direction.
• Develops, coaches, mentors, and evaluates assigned leaders while fostering accountability, professional growth, and succession planning.
• Safeguards consistency in the implementation of Trinity Services' policies, procedures, standards of practice, and organizational expectations.
• Ensures compliance with applicable federal, state, contractual, accreditation, funding, and agency requirements by maintaining current knowledge of applicable regulations and reinforcing operational expectations with program leadership.
• Promotes continuous quality improvement by utilizing operational, financial, quality, and regulatory data to identify trends, evaluate performance, guide decision-making and improve outcomes.
• Leads and supports organizational change initiatives while maintaining service continuity and staff engagement.
• Collaborates with organizational leaders, support departments, and external stakeholders to achieve agency-wide goals.
• Participates in leadership committees, organizational initiatives, fundraising, and community events, and the organization's leadership on-call rotation.
• Models Trinity Services' values through ethical decision making, integrity, collaboration, accountability, and respect.
• Promotes a safe, respectful, and inclusive environment for the people supported and employees while reinforcing Trinity Services' commitment to ethical practice and individual rights.

Skills and Abilities

• Demonstrated leadership, coaching, and talent development skills.
• Ability to exercise sound judgment and make timely decisions in complex operational situations.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational, analytical, critical thinking, and problem-solving abilities.
• Ability to build collaborative relationships across departments.
• Knowledge of budgeting, financial management, and resource stewardship.
• Ability to interpret regulations and apply sound operational judgment.
• Experience leading change and continuous quality improvement initiatives.
• Ability to manage multiple priorities while maintaining quality and compliance.

Qualifications

• Master's degree in Human Services, Social Work, Psychology, Business Administration, Public Administration, Healthcare Administration, or a related field.
• Minimum of five (5) years of progressively responsible leadership experience overseeing services for individuals with intellectual and/or developmental disabilities.
• Demonstrated experience overseeing multiple service lines, budgets, and interdisciplinary teams preferred.
• Knowledge of Medicaid-funded services, accreditation standards, and applicable regulatory requirements preferred.
• Demonstrated ability to develop leaders, implement organizational initiatives, and achieve operational outcomes.

Benefits

• Health, Vision, Dental, and Life insurance
• Education Assistance
• Paid time off
• Sick time
• Paid Holidays
• Personal Time
• Potential Year-End Bonus
• Financial Assistance Program (Cookie Jar)
• Employee Referral Program (Bounty Bucks)