Network Director

Essential Functions

• Provides leadership and operational oversight for an assigned network with responsibility for multiple and diverse service lines, including varied residential/in home services, community day and employment services, PACE transportation services, agency-operated businesses and facilities, and the Trinity School.
• Represents Trinity Services and develops effective relationships with referral sources, funding entities, families, school districts, community organizations, businesses, regulatory agencies, and other external stakeholders.
• Provides direction and fosters collaboration across assigned service lines to ensure coordinated, person-centered service delivery, continuity of supports, and consistent implementation of organizational priorities.
• Maintains regular presence across assigned program sites to monitor service quality, staff engagement, leadership effectiveness, and environmental conditions.
• Implements organizational and departmental priorities while supporting Trinity Services' mission, vision, values, culture, and strategic direction.
• Develops, coaches, mentors, and evaluates assigned leaders while fostering accountability, professional growth, and succession planning.
• Ensures consistency in the implementation of Trinity Services' policies, procedures, standards of practice, and organizational expectations.
• Oversees budgets and resources while ensuring responsible fiscal stewardship.
• Ensures compliance with applicable federal, state, contractual, accreditation, funding, and agency requirements by maintaining current knowledge of applicable regulations and reinforcing operational expectations with program leadership.
• Promotes continuous quality improvement by utilizing operational, financial, quality, and regulatory data to identify trends, evaluate performance, guide decision-making and improve outcomes.
• Collaborates with organizational leaders, support departments, and external stakeholders to achieve agency-wide goals.
• Participates in leadership committees, organizational initiatives, fundraising, and community events, and the organization's leadership on-call rotation.
• Models Trinity Services' values through ethical decision making, integrity, collaboration, accountability, and respect.
• Promotes a safe, respectful, and inclusive environment for the people supported and employees while reinforcing Trinity Services' commitment to ethical practice and individual rights.

Skills And Abilities

• Demonstrated leadership, coaching, and talent development skills.
• Ability to exercise sound judgment and make timely decisions in complex operational situations.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational, analytical, critical thinking, and problem-solving abilities.
• Ability to build collaborative relationships across departments.
• Knowledge of budgeting, financial management, and resource stewardship.
• Ability to interpret regulations and apply sound operational judgment.
• Experience leading change and continuous quality improvement initiatives.
• Ability to manage multiple priorities while maintaining quality and compliance.

Qualifications

• Master's degree in Human Services, Social Work, Psychology, Business Administration, Public Administration, Healthcare Administration, or a related field.
• Minimum of five (5) years of progressively responsible leadership experience overseeing services for individuals with intellectual and/or developmental disabilities.
• Demonstrated experience overseeing multiple service lines, budgets, and interdisciplinary teams preferred.
• Knowledge of Medicaid-funded services, accreditation standards, and applicable regulatory requirements preferred.
• Demonstrated ability to develop leaders, implement organizational initiatives, and achieve operational outcomes.

Benefits

• Health, Vision, Dental, and Life insurance.
• Paid time off.
• Sick time.
• Paid Holidays.
• Personal Time.
• Potential Year-End Bonus.
• Financial Assistance Program (Cookie Jar).
• Employee Referral Program (Bounty Bucks).

Classification

Exempt.

Disclaimer

Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. This job description does not constitute a contract of employment. Statement Trinity Services, Inc. is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Trinity Services, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender, age, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law. Trinity Services, Inc. conforms to the spirit as well as to the letter of all applicable laws and regulations.