Network Controller

Responsibilities

• Monitor, track, troubleshoot, and resolve network issues across a live, global DoD network using enterprise monitoring tools
• Perform circuit troubleshooting using router commands, loops, alarms, and error analysis
• Create, update, and manage incident tickets using Remedy, ensuring accurate documentation and timely resolution
• Escalate incidents as needed while coordinating with engineering and operations teams
• Support fault management, alarm surveillance, performance monitoring, and service restorations in a 24/7 environment

Requirements

• 3+ years of relevant networking or NOC operations experience (additional experience may be accepted in lieu of a degree)
• Experience with networking technologies such as routers, switches, crypto devices, LAN/WAN, and IP-based transport networks
• Familiarity with technologies including Cisco, Juniper, JRSS, SATCOM, DWDM, Optical Switching, MSPP, or Promina
• High school diploma required
• Active Secret security clearance with the ability to obtain and maintain a Top Secret clearance
• DoD 8570 IAT Level II certification (Security+ CE or equivalent) required at start date
• Ability to work rotating shifts in a 24/7 operational environment

Qualifications

High school diploma required.

Skills

Relevant networking or NOC operations experience, familiarity with specific networking technologies, and DoD 8570 IAT Level II certification are required.

Benefits

Full benefits package including PTO, Paid Holidays, Medical, Dental, Vision, 401K, Tuition Reimbursement, Sick Leave as required by law.