Network Computer Support Technician

About the role

GDIT is looking for a Network Computer Support Technician in Tyndall, FL, who holds an active Department of Defense Secret clearance. The role involves Tier 1 maintenance of on-site ADCS systems and subsystems, including preventive and corrective maintenance, monitoring, and troubleshooting.

Responsibilities

• Perform Tier 1 maintenance of on-site ADCS systems and subsystems, including preventive and corrective maintenance and monitoring of on-site and remote locations.
• Terminate ADCS circuits activated at the node point-of-presence (POP).
• Report failures to the on-site government contract representative no later than the start of the next duty day.
• Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP).”
• Monitor on-site and remote locations.
• Perform additions, changes, and relocations of ADCS equipment.
• Modify, move, and install a range of new equipment.
• Troubleshoot hardware and software problems and interconnectivity issues.
• Operate and maintain communications/computer systems and networks.
• Install communications/computer systems in accordance with respective installation specifications.
• Provide troubleshooting and support for communications systems/networks.
• Provide end-user support and training on communications systems/networks.
• Administer network/cyber security policies and procedures.
• Maintain current knowledge of relevant technology as assigned.
• Participate in special projects as required.
• Identify customer needs and maintain customer satisfaction.
• Perform assigned additional duties (e.g., Vehicle Monitor, Local Records Maintenance, Site Safety representative) if selected.

Qualifications

• Must have an active Secret clearance.
• Must be 8140 compliant and hold an active CompTIA IAT 8570 Level II (e.g., Security+CE) certification or higher.
• Must have an Associate’s degree and 3 years of experience; or equivalent years of experience totaling 5 years.
• Must be onsite in Tyndall, FL.

Skills

• Network Operations
• Networks
• Network Troubleshooting
• Cisco system support/maintenance
• VMware ESXi system support/maintenance
• Active Directory
• Windows Server 2019
• HBSS
• ACAS
• SQL
• SolarWinds
• Splunk

Preferred Qualifications

• Cyber Security certifications (e.g., Security+, Ethical Hacker)
• Network certifications (e.g., CCNA)
• Windows certifications (e.g., AZ-802)

Work Environment

Work may require some physical effort in handling equipment and boxes.