Network Computer Support Technician

Operations and Maintenance

Support Technician maintenance Includes (but Is Not Limited To): The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations. Terminate ADCS circuits activated at the node point-of-presence (POP). Report failures to the on-site government contract representative no later than the start of the next duty day Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)” Monitoring the on-site and remote locations Perform additions, changes, and relocations of ADCS equipment Performs a range of technical tasks and provides site support Modifies, moves, and installs a range of new equipment Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties And Responsibilities

• Operations and maintenance of communications/computer systems and networks.
• Installation of communications/computer systems in accordance with the respective installation spec.
• Troubleshooting and support of communications systems/networks.
• Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
• End-user support and training on communications systems/networks.
• Administer network/cyber security policies and procedures.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
• Focused on identifying customer needs and maintaining customer satisfaction.
• Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Qualifications

• Must have an active Secret Level security clearance.
• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent.
• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree.
• Must be onsite to McChord AFB in Tacoma, Washington.

What You Will Need to Succeed

• Must have an active Secret Level security clearance.
• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent.
• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree.
• Must be onsite to McChord AFB in Tacoma, Washington.

Working Conditions

• This mission supports 24/7 x 365, shift work and weekends may be required.
• Work may require some physical effort in handling equipment, boxes etc.