Network Communications Supervisor

About the role

The Network Communications Supervisor leads the execution of structured cabling and physical network infrastructure across various environments, including manufacturing, warehouse, and office spaces.

Responsibilities

• Lead and oversee field execution of structured cabling work, including copper and fiber installations, pathways, racks, cabinets, labeling, and terminations.
• Assign, prioritize, and track daily and project-based work for internal technicians and external vendors to ensure timely and accurate delivery.
• Serve as the primary point of coordination for cabling projects, supporting new construction, remodels, equipment deployments, and infrastructure upgrades.
• Enforce BICSI, TIA/EIA, and company cabling standards, ensuring consistency, quality, and long-term maintainability.
• Perform regular site walkthroughs and inspections to validate workmanship, routing, labeling, testing, and documentation.
• Provide technical guidance and hands-on support for complex installations, troubleshooting, testing, and certification activities.
• Manage and coordinate vendors and contractors, including scope review, on-site oversight, quality control, and acceptance of completed work.
• Review drawings, floor plans, and project requirements; provide input on cabling design, materials, and installation approaches.
• Ensure accurate and complete documentation, including cable schedules, as-built drawings, test results, and labeling records.
• Track materials, tools, and inventory; coordinate procurement and staging of cabling supplies to support project execution.
• Enforce safety policies and ensure proper use of tools, lifts, ladders, and personal protective equipment (PPE).
• Coordinate with IT, Facilities, Engineering, and Operations teams to align cabling work with broader infrastructure and business needs.
• Support after-hours or weekend work as required to meet operational and project timelines.

Requirements

• 5+ years of experience in structured cabling or low-voltage infrastructure, with demonstrated leadership or supervisory experience.
• Strong hands-on background with copper (Cat 5e/6/6A) and fiber (single-mode and multi-mode) cabling systems.
• Proven experience supervising field work in manufacturing, warehouse, or industrial environments.
• Experience managing third-party cabling vendors and contractors.
• High school diploma or equivalent required; technical training or associate degree preferred.
• BICSI certification (Installer, Technician, or equivalent) strongly preferred; additional low-voltage or fiber certifications are a plus.
• Strong working knowledge of structured cabling standards, BICSI best practices, and testing/certification requirements.
• Advanced troubleshooting skills at the physical network layer.
• Strong vendor management and coordination skills.
• Excellent organizational, documentation, and follow-through abilities.
• Effective communication skills with technical staff, vendors, and non-technical stakeholders.
• Able to work independently, manage multiple priorities, and adapt to changing project demands.
• Commitment to quality, safety, and continuous improvement.