Network Cable Technician

About Solutions Management Group Founded in 1995 as Midwest Document Systems, Solutions Management Group has grown into a locally owned technology and office solutions provider headquartered in Davenport, Iowa. We provide a wide range of business technology services, including print and document solutions, technology lifecycle management, workflow automation, integrated support, structured cabling, Audio Visual (AV) solutions, and Video Security Access Control (VSA). At SMG, we believe exceptional customer service is the foundation of our business and that every employee contributes to our continued growth and success Job Purpose The Network Cable Technician will participate in the infrastructure of all telecom networks, such as Local Area Networks (LAN), Wide Area Networks (WANs), and Cable TV (CATV). The Network Cable Technician will install, troubleshoot, and maintain video and data cables and copper and fiber cabling infrastructure as per the standards of the client’s needs. They will also assist in the designing, creating, and implementing standards and specifications of the cabling project. Key Responsibilities Provides excellent customer service to all Solutions Management Group clients and employeesAssembles and arranges material and equipmentExplains and verifies service orders, drawings and specificationsInstalls various low voltage cables and fiber (no electrical required)Mounts telecom equipment while adhering to best industry practices and manufacturer requirementsAids in arranging routers, hubsInstalls support structures, including racks, ladders, j-hooks and switchesInstalls, access control systems and surveillance camerasSelects and verifies cable pathwaysConducts site surveys for clientsManages and maintains exact inventory of parts, tools, and suppliesInstalls closet hardware, including connecting blocks, fiber enclosures, racks, backboards, and patch panelsEstablishes and maintains strong working relationships with clients Qualifications Employee must be able to execute strong customer service skillsExperience in designing and installing networks to meet clients’ requirements and comply with industry standardsPossess solid analytical and problem-solving skillsOne to three years of recognized success in Cable system and installation of copper and fiber optic cables is preferredPossess a valid driver’s license. Work Schedule The is a full-time position working a variable schedule between 30-60 hours a week, mornings, days, evenings, and occassionally in the middle of the night. During installation events, hours vary.Overnight stays and/or overtime may be required.This position is Non-Exempt; All overtime work must receive the supervisor's prior authorization. Benefits Solutions Management Group offers the following benefits, subject to eligibility: Health, dental, and vision insuranceCompany-paid short-term and long-term disability insuranceCompany-paid $10,000 life insurance policySection 125 Flexible Spending Account401(k) retirement plan with company matchPaid time off, vacation, and holidaysPaid volunteer timeEmployee Assistance Program (EAP) Solutions Management Group is an Equal Opportunity Employer. #hc270214