Cable / Network Infrastructure Technician

About the role

Agil3 Technology Solutions (A3T) is seeking an experienced Cable / Network Infrastructure Technician to provide installation, maintenance, troubleshooting, repair, and documentation support for the physical network infrastructure supporting the U.S. Government. The Technician will support copper and fiber cabling, network closets, patch panels, equipment racks, network devices, and associated infrastructure. The position will work closely with Network Engineers, Systems Administrators, and Technical Support personnel to maintain reliable network connectivity across the customer’s facilities.

Responsibilities

• Install, terminate, test, label, troubleshoot, repair, and maintain copper and fiber-optic network cabling
• Support structured cabling systems, including horizontal and backbone cabling, patch panels, equipment racks, telecommunications rooms, and network closets
• Install and maintain network drops, wall jacks, patch cables, and associated connectivity components
• Perform cable tracing, testing, certification, and fault isolation using appropriate equipment
• Diagnose and resolve physical-layer network connectivity problems
• Assist Network Engineers with troubleshooting LAN/WAN connectivity and network infrastructure issues
• Install, relocate, connect, disconnect, and replace network equipment and associated cabling
• Support installation and replacement of switches, wireless access points, racks, patch panels, and other network infrastructure under appropriate technical direction
• Perform Moves, Adds, and Changes (MACs) involving network and telecommunications infrastructure
• Maintain proper cable routing, dressing, labeling, bundling, and physical organization within telecommunications rooms and equipment racks
• Support fiber-optic connectivity, including installation, patching, testing, troubleshooting, and documentation
• Inspect network closets and telecommunications spaces and identify damaged, improperly installed, unlabeled, or obsolete infrastructure
• Assist with network infrastructure modernization and technology-refresh projects
• Support removal and replacement of End-of-Life (EOL) and End-of-Support (EOS) infrastructure
• Assist with equipment Return Material Authorization (RMA) and replacement activities as required
• Maintain accurate cable records, port assignments, network closet documentation, diagrams, labeling, and infrastructure inventories
• Update drawings and documentation to reflect network infrastructure changes
• Coordinate infrastructure work with Network Engineers, Systems Administrators, facilities personnel, and other technical teams
• Create, update, and document infrastructure-related service requests and trouble tickets
• Follow applicable installation, safety, physical-security, and cybersecurity requirements while performing work
• Provide on-site infrastructure support for outages, projects, equipment installations, and other mission requirements

Requirements

• Must have 3–5+ years of structured cabling, network infrastructure, telecommunications, or related technical experience
• Must have an active DoD Secret security clearance
• Must satisfy applicable DoD 8140/DCWF requirements for Work Role 442 at the Advanced proficiency level (Security+ or higher)
• Experience installing and maintaining copper and fiber-optic cabling
• Experience terminating, testing, labeling, and troubleshooting network cabling
• Experience working with patch panels, equipment racks, network closets, wall jacks, and related telecommunications infrastructure
• Experience using cable testers, tone generators/probes