Network Analyst

Essential Functions

The Network Analyst is responsible for the design, implementation, operation, and maintenance of the University's enterprise-wide wired and wireless networks, firewalls, and telecommunication systems. The incumbent ensures the stability, availability, and security of critical network services that support academic, administrative, and research operations.

• Administer high availability firewalls and VPNs
• Maintain performance baselines
• Analyze security logs
• Coordinate incident response with Information Security
• Provide Level 2 escalation support
• Develop documentation and runbooks to ensure audit readiness
• Participate in lifecycle planning for network equipment and services
• Contribute to the design of secure and scalable architectures
• Evaluate emerging technologies
• Partner with campus stakeholders and CSU systemwide groups to ensure alignment with industry standards and institutional objectives

Required Qualifications & Experience

• Equivalent to a bachelor’s degree from an accredited four-year college or university in Business, Information Technology, Computer Information Systems, or other related field and two years of experience
• Experience working with evolving network and engineering changes applicable to a campus environment
• Knowledge and experience in enterprise network environments with core and edge switching platforms, VPN concentrators, and multi-vendor firewall solutions
• Knowledge and experience with network protocols including Ethernet LANs, TCP/IP network protocols, SNMP, and routing and switching protocols, including systematic troubleshooting procedures
• Knowledge of federal and state laws and regulations governing information technology and information security, including the ability to apply these laws and regulations
• Working knowledge and experience with network monitoring products including NMS
• Working knowledge of system backup and restoration processes
• Knowledge of and experience with network security measures, strategies, tactics, and systems concerning hardware and software
• Knowledge of wireless network hardware and software products
• Knowledge of an enterprise network with VPNs
• Good organizational skills and analytical skills, including the ability to respond to problems, prioritize actions, and quickly initiate corrective action
• Good verbal, written, and listening communication skills
• Proven ability to work well independently and in a team environment and monitor many service aspects simultaneously without loss of data integrity or security
• A demonstrated interest and/or ability in working in a multicultural/multiethnic environment