Network Administrator, Sr.

Responsibilities

• Effectively responds to service tickets submitted by customers requesting network infrastructure support
• Maintain and troubleshoot network infrastructure components and systems, which include wired and wireless networks, voice systems and security systems
• Manage and administer VoIP system using Cisco Unified Communications Manager and voicemail and gateways
• Create and maintain Standard Operating Procedures (SOPs) as it relates to network, voice systems and security camera systems processes
• Configure and deploy network infrastructure devices including routers, switches, UPS, phones, and wireless hardware
• Configure network infrastructure devices to ensure efficient and reliable operation fulfilling objectives and processes with minimal downtime and/or interruption to ongoing operations
• Maintain compliance to the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs)
• Utilizes various network infrastructure software applications to monitor, analyze, configure, and troubleshoot infrastructure components as needed
• Practice asset management including physical inventories, maintenance of network infrastructure component inventory and related documentation and technical specifications information
• Maintains network infrastructure performance and provide performance statistics and reports
• Manages and administers LAN/WAN network infrastructure using networking management systems
• Manages and administers wireless network components access points

Requirements

• IAT Level II certification (Security+ CE) and one other common computing environment certificate like CCNA, CCNP, etc.
• Robust network troubleshooting skills
• Self-starter and display the ability to handle multiple responsibilities
• Ability to work under pressure and meet deadlines
• Ability to manage multiple projects and be capable of working in an environment where work priorities can change rapidly
• Proficient verbal and written communication skills in working with technical and non-technical people
• Ability to develop and maintain collaborative relationships among all levels of an organization
• Work effectively in a team-based environment and a demonstrated willingness to support Team on all levels to get the job done

Preferred Experience/Qualifications

• BS and 3 years, or AS and 5 years of experience preferred
• Experience or working knowledge of network infrastructure systems such as VoIP systems, Security Systems, LAN and WAN switches and routers
• Installing network equipment and connecting end devices
• Experience with Cisco IOS XE
• Understanding of voice, data & video Quality of Service (QoS)
• Understanding of 802.1X Authentication
• Understanding of Network Management Systems (SolarWinds)
• Understanding of Identity and access control policy platforms (Cisco Identity Services Engine (ISE))