Network Administrator II

Join our team in Albuquerque, NM and bring your collaborative skills to support military readiness as a Network Administrator for the 705 Combat Training Squadron (CTS) at Kirtland AFB. Serco supports the DMOC (Distributed Mission Operations Center) Infrastructure, Development and Engineering (IDE) contract, providing training at scale to prepare warfighters for combat in joint and coalition environments. This is a fully onsite role at Kirtland AFB, NM.

About the role

As a member of a small team of professionals, you will play a critical part in supporting Live, Virtual, and Constructive (LVC) training events, as well as maintaining and optimizing LAN and Defense Information Systems Agency (DISA) network systems.

Responsibilities

• Maintain, monitor, and troubleshoot LAN and DISA network systems to ensure uninterrupted support for LVC training events.
• Perform basic configuration, security management, and optimization of routers and switches.
• Implement and manage Video and Voice over IP (VoIP) solutions.
• Configure and maintain VLANs across Layer 2 and Layer 3 infrastructures.
• Oversee IP subnetting and routing protocol management.
• Manage, configure, and secure TACLANE and other cryptographic security devices (specifically KG-175) using GEM One.
• Collaborate with training coordinators and engineering teams to ensure network readiness for all simulated and live events.

Requirements

• Bachelor’s Degree in a related field.
• 2 years of IT networking experience.
• Ability to obtain a DoD Secret Clearance.
• Must possess, or obtain within six months, a DoD 8140 IAT Level II or higher certification (e.g., Security+, CySA+, CISSP).
• Solid understanding of core networking principles, IP subnetting, and routing protocols.
• Proven experience with VLAN operations (Layer 2 and Layer 3).
• Hands-on experience with switch and router basic configuration and security management.
• Working knowledge of copper cabling standards (568B).

Qualifications

• CCNA, equivalent, or higher-level networking certification.
• Familiarity with network monitoring and management tools such as SolarWinds or ManageEngine OpManager.
• Understanding of Linux operating system basics.
• Experience with Fiber Optic and CAT6 cabling installation and troubleshooting.
• Familiarity with Cisco Firepower Management Center (FMC), Cisco Secure Firewalls, and Palo Alto Firewalls.
• Experience working with Cisco Unified Communications Manager (CUCM), Cisco Meeting Server (CMS), and Cisco Expressway.
• Knowledge of Distributed Interactive Simulation (DIS) protocol management and interaction.
• Working knowledge of TACLANE encryptors.

Benefits

Serco offers a comprehensive benefits package for full-time employees, including:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan with employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.
• Birth, adoption, and parental leave benefits.
• Employee Assistance Plan.

Part-time employees receive a limited benefits package tailored to their role.

Pay

The salary range for this position is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by factors such as scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible positions may also include annual bonuses or long-term incentive opportunities.