Network Administrator/Engineer

The Network Administrator / Engineer supports day-to-day operation of systems and core services within a network operations center to help ensure reliable, highly available network and server infrastructure.

Key Responsibilities

• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Participate in coordinated incident response, backup and recovery activities, and security-related monitoring tasks that intersect with system administration.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 1-3 years of experience in junior system administration, NOC support, or similar infrastructure operations roles focused on monitoring and first-line remediation.
• Foundational understanding of system administration concepts, including user and group management, file system permissions, basic networking, and routine health checks for Windows and/or Linux servers.
• Training or practical experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts.
• Good analytical, problem-solving, and communication skills, with the ability to work effectively under pressure and document system configurations, changes, and incidents accurately.
• Candidates must be US citizens with a current SECRET security clearance (active within last 24 months).

Preferred Qualifications

• Hands-on experience administering servers and core services in a NOC or data center operations environment using common tools and consoles.
• Entry-level infrastructure certifications such as CompTIA Network+, CompTIA Security+, or platform-specific junior administrator certifications.
• Familiarity with ITIL practices and experience working in a structured operational environment with formal procedures and shift handoffs.