Network Administrator

Key Responsibilities

• Configure, maintain, and support LAN, WAN, wireless, and VPN environments in a primarily Cisco-based infrastructure
• Perform day-to-day network operations, including monitoring, troubleshooting, and incident response
• Diagnose and resolve network performance issues across switching, routing, and connectivity layers
• Implement network changes in accordance with ITIL-based change management processes
• Support and maintain network security configurations, including firewalls, ACLs, and VPN tunnels
• Assist with network upgrades, hardware replacements, and system implementations
• Maintain accurate network documentation, diagrams, and operational procedures
• Support cloud and hybrid connectivity, including VPNs and basic cloud networking components (Azure preferred)
• Assist in maintaining and supporting VoIP infrastructure
• Collaborate with vendors and service providers for issue resolution and service delivery
• Participate in on-call rotation or after-hours support as needed

Required Education, Experience, And Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience)
• Certifications: Cisco CCNA (strongly preferred), Progress toward CCNP or equivalent is a plus
• Experience: 3 – 5+ years of experience in network administration or network engineering roles, Hands-on experience supporting Cisco routing and switching environments, Experience working in a production enterprise environment

Skills And Technical Expertise

• Strong working knowledge of switching concepts (VLANs, STP, trunking, EtherChannel, QoS)
• Practical experience with routing protocols such as OSPF and EIGRP (BGP exposure is a plus)
• Experience configuring and supporting network security technologies (ACLs, NAT/PAT, IPSec VPNs)
• Familiarity with Cisco Catalyst environments (Nexus exposure is plus)
• Understanding of core network services such as DNS and DHCP
• Familiarity with cloud and hybrid networking concepts, particularly in Microsoft Azure
• Experience with network monitoring and troubleshooting tools
• Familiarity with RADIUS / AAA for authentication is a plus
• Exposure to VoIP systems (e.g., RingCentral) is a plus

Soft Skills & Work Style

• Strong troubleshooting mindset with attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Willingness to learn and grow into more advanced networking responsibilities
• Strong communication skills and ability to work collaboratively across teams