Network Administrator

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Duties and Responsibilities

• Assist with hardware and software problems across the server or network infrastructure.
• Manage complex project plans.
• Point of escalation for all helpdesk tickets.
• Affords assistance in monitoring the network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Affords assistance in managing a multi-facility network environment, including the maintenance, backup, installation, and troubleshooting of a Local Area Network and Wide Area Network.
• Affords assistance in maintaining network servers by troubleshooting hardware and software issues.
• Install and maintain all the systems with the latest security and patch releases.
• Evaluate, implement, and maintain all personal computers hardware and software applications.
• Affords assistance in managing backup application software, backup of network files and antivirus updates.
• Affords assistance in troubleshooting the voice and data environment.
• Provide on-call after hours support for all systems which may need attention as required.
• Recommend changes to improve system and network configuration.
• Deliver high level of quality service (both internally and externally), including timely and professional response to member service areas.
• Complete other IT duties as assigned.
• Demonstrate teamwork by exhibiting the following: contributing to team effort, initiative, dependability, positive attitude, good attendance, tact, and diplomacy.

Job Education and Experience

• A high school diploma or equivalent.
• A bachelor's or associate's degree in an information technology discipline.
• If no degree, at least 3 years of relevant work experience, or a minimum of 6 months of related experience.
• Relevant certifications are a plus.

Knowledge and Job Performance Requirements

• An understanding of Network and Voice equipment.
• A knowledge of PC software and hardware troubleshooting.
• An understanding of Microsoft products: Server, Exchange, Active Directory, VMWare ESX System Administration.
• The ability for critical thinking and problem solving.
• A server application management and troubleshooting ability.
• A demonstrated accuracy and ability to meet goals and timelines.
• Excellent communication skills (written and verbal).
• A strong work ethic and self-motivation.

Schedule

Full-time position.

Pay

$50,000 to $60,000 depending upon experience.

Benefits

• Generous PTO
• 11 Paid Holidays
• 401k Match up to 3%
• Short- and Long-Term disability insurance
• Life Insurance
• Medical/Vision/Dental Insurance

Must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and the USA Patriot Act.

We believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.