NetSuite Generalist

About the role

We are seeking a skilled NetSuite Generalist to serve as the supporting administrator and functional expert for our NetSuite ERP environment. This role is responsible for the day-to-day management, configuration, and optimization of NetSuite across multiple business functions, including finance, inventory, order management, procurement, and CRM.

Key Responsibilities

• System Administration & Configuration

• Serve as the primary NetSuite administrator, managing user access, roles, permissions, and security protocols.
• Configure and maintain custom records, fields, forms, workflows, saved searches, and dashboards to support evolving business requirements.
• Manage SuiteFlow workflows, SuiteScript customizations, and scheduled scripts to automate business processes.
• Oversee sandbox and production environment management, including bundle deployment and release coordination.

• Cross-Functional Support

• Partner with Finance, Operations, Sales, Procurement, and Warehouse teams to understand requirements and implement NetSuite solutions.
• Support month-end and year-end close processes by ensuring accurate system data and reporting.
• Configure and maintain inventory management, order-to-cash, and procure-to-pay workflows.
• Manage CRM functionality including lead tracking, opportunity management, and customer record maintenance.

• Reporting & Analytics

• Build and maintain saved searches, reports, and KPI dashboards for stakeholders across the organization.
• Develop and deliver ad hoc reporting to support data-driven decision-making.
• Ensure data accuracy and consistency across all modules through regular audits and reconciliation.

• Integration & Data Management

• Manage integrations between NetSuite and third-party systems (e-commerce platforms, shipping providers, payment processors, etc.) using SuiteTalk, RESTlets, or middleware tools.
• Oversee data imports, exports, migrations, and cleansing efforts using CSV imports, SuiteAnalytics, or integration tools.
• Maintain documentation of system configurations, customizations, integrations, and standard operating procedures.

• Training & Continuous Improvement

• Provide end-user training and ongoing support, creating documentation and guides as needed.
• Stay current with NetSuite releases and evaluate new features for potential adoption.
• Identify opportunities to streamline processes, reduce manual effort, and improve system utilization.
• Manage relationships with NetSuite support and third-party consultants as needed.

Qualifications

• Required

• Minimum of 3 years of hands-on experience managing and administering NetSuite ERP.
• Demonstrated experience configuring NetSuite modules across two or more functional areas (e.g., Financial Management, Inventory/Warehouse, Order Management, CRM, Procurement).
• Proficiency with saved searches, custom records, workflows (SuiteFlow), and role/permission management.
• Working knowledge of SuiteScript (1.0 or 2.0) and the ability to read, troubleshoot, and make minor modifications to scripts.
• Strong understanding of core business processes in finance, operations, or supply chain.
• Excellent analytical, organizational, and communication skills.

• Preferred

• NetSuite Administrator or ERP Consultant certification.
• Experience with SuiteCommerce, SuiteAnalytics Connect, or Advanced Revenue Management.
• Familiarity with integration middleware platforms (Celigo, Dell Boomi, MuleSoft, or similar).
• Experience managing NetSuite in a multi-subsidiary or multi-currency environment.
• Background in business analysis, accounting, or operations management.
• Experience leading or participating in a NetSuite implementation or major upgrade project.