NetSuite Change Management Consultant

Responsibilities

• Lead organizational change management activities for NetSuite ERP implementation and financial transformation programs.
• Develop and execute comprehensive change management strategies, including stakeholder engagement, communication plans, and adoption roadmaps.
• Partner with Finance, Accounting, IT, and business leadership to identify change impacts and ensure successful transition to new processes.
• Support end-to-end financial transformation initiatives, including process optimization, standardization, and automation.
• Collaborate with technical teams on NetSuite integrations with third-party applications such as CRM, banking, payroll, procurement, and reporting platforms.
• Conduct change impact assessments and organizational readiness evaluations.
• Develop training materials, user guides, and conduct end-user training sessions.
• Monitor user adoption, gather feedback, and implement continuous improvement initiatives.
• Facilitate workshops, leadership meetings, and stakeholder communications throughout the project lifecycle.
• Track project milestones, risks, issues, and change management metrics to ensure successful implementation.

Qualifications

• Bachelor's degree in Business, Finance, Information Systems, Organizational Change, or a related field.
• 10+ years of experience in Change Management, ERP implementation, or Business Transformation projects.
• Hands-on experience supporting NetSuite ERP implementations or enhancements.
• Strong understanding of Financial Transformation initiatives, including Record-to-Report (R2R), Procure-to-Pay (P2P), and Order-to-Cash (O2C) processes.
• Experience with NetSuite integration projects involving middleware or integration platforms.
• Expertise in stakeholder management, organizational readiness, communications, and training.
• Strong understanding of finance and accounting processes.
• Excellent communication, presentation, facilitation, and interpersonal skills.
• Experience working in Agile and/or Waterfall project environments.