NETAPP RESIDENT

About the role

This role will focus on the design, implementation, maintenance, and optimization of enterprise storage environments supporting critical business applications across on-premises and cloud platforms.

Responsibilities

• Administer and support large-scale NetApp storage environments consisting of approximately 80 ONTAP FAS, AFF, and C-Series nodes
• Manage and maintain ONTAP 9.15.1+ environments across multiple data center locations
• Support Amazon FSx for NetApp ONTAP (FSxN) deployments and participate in cloud storage expansion initiatives
• Perform storage provisioning, performance tuning, capacity management, upgrades, and lifecycle management activities
• Support StorageGRID environments, including upgrades and operational maintenance of multi-site object storage platforms
• Participate on the Infrastructure Pipeline Team responsible for:
• Technology refresh initiatives
• Storage platform upgrades
• Configuration changes
• New feature implementation, including Multi-Factor Authentication (MFA), Multi-Admin Verification (MAV), and other security enhancements
• Data center migration efforts and large-scale infrastructure transformation projects
• Storage architecture planning and implementation across on-premises and cloud environments
• Develop and maintain infrastructure automation using Ansible and NetApp automation frameworks
• Leverage NetApp management and monitoring tools to improve operational efficiency and visibility
• Support monitoring, alerting, and incident management integrations utilizing:
• Data Infrastructure Insights (DII)
• Active IQ Unified Manager (AIQUM)
• ServiceNow
• Support storage integration with virtualized environments, including:
• VMware vSphere
• VMware SRM/SRA environments
• OpenNebula (future-state platform)
• Affiliate with storage migration initiatives utilizing NetApp Shift Toolkit and related technologies
• Respond to ad hoc requests from storage team members supporting active projects and operational initiatives
• Troubleshoot complex storage, infrastructure, networking, and compute integration issues
• Collaborate with infrastructure, server, virtualization, cloud, and networking teams to deliver enterprise solutions
• Provide technical guidance and recommendations for storage best practices and platform improvements

Requirements

• 5+ years of experience administering enterprise NetApp storage environments
• Strong expertise with NetApp ONTAP, including FAS, AFF, and C-Series platforms
• Experience performing storage upgrades, migrations, troubleshooting, and lifecycle management
• Hands-on experience with Amazon FSx for NetApp ONTAP (FSxN) or comparable cloud storage technologies
• Experience supporting VMware environments and storage integrations
• Knowledge of enterprise backup and recovery solutions
• Strong understanding of storage networking, data center infrastructure, and systems integration
• Ability to troubleshoot complex cross-functional issues involving storage, compute, networking, and virtualization platforms

Qualifications

• Experience with StorageGRID administration
• Experience with Active IQ Unified Manager (AIQUM)
• Experience with Data Infrastructure Insights (DII)
• Experience integrating infrastructure monitoring with ServiceNow
• Familiarity with NetApp OTV, Harvest, and NAbox
• Experience supporting VMware SRM/SRA environments
• Experience evaluating or supporting OpenNebula environments
• NetApp certifications preferred