Neonatal/Maternal Prgrm Mgr RN

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott and White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1 (benefits may vary based upon position type and/or level)

Job Summary

As a Neonatal/Maternal Program Manager RN, you will supervise care for newborns and mothers, overseeing patient care from admission to discharge. You will play a key role in the Quality Assurance and Performance Improvement (QAPI) program, assisting the Medical Director with policy creation, staff training, and participation in QAPI activities, including regular neonatal and maternal QAPI meetings. The role involves aligning program phases: investigation, planning, implementation, testing, education, support, and quality management.

Responsibilities

• Motivate and guide staff to achieve goals using strong communication skills.
• Update key stakeholders (Patient Safety Councils, Chief Medical Officers, Executive Directors) regularly.
• Collaborate with relevant departments to develop effective marketing and communication plans.
• Maintain detailed records such as roadmaps, timelines, meeting minutes, and training tools.
• Oversee daily program operations to ensure efficiency and productivity.
• Ensure services are timely, accurate, effective, affordable, and compliant with policies and practices.
• Develop area‑specific policies and procedures that advance priorities.
• Produce timely and accurate financial, statistical, and tracking reports with interpretations.
• Create and maintain records required by regulatory policies and procedures.
• Assist directors with budget planning, scheduling, and meeting coordination.

Key Success Factors

• Understanding of standard nursing procedures and patient care.
• Knowledge of laws, regulations, and certification guidelines.
• Familiarity with department standards and nursing protocols.
• Understanding of medical terminology, methods, and medication use.
• Knowledge of common medications, dosages, effects, and risks.
• Ability to engage with a wide array of people.
• Critical thinking and problem‑solving skills.
• Proficiency in providing respectful care to diverse patients and adjusting care plans.
• Experience in managerial, clinical, or technical program support/management.
• Master’s degree preferred.

Qualifications

• Bachelor’s degree in Nursing.
• At least five (5) years of relevant experience.
• Registered Nurse (RN) license.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.